Events Calendar

Need a better understanding of CRM? Want to know what CRM has done for companies like yours? Here's a list of upcoming shows, conferences and other events that focus on the CRM market.

February
Feb 15
thru
Feb 16
Customer Experience Management in Telecoms North America
Miami, Florida
Visit: Web site

15 - 16th February 2012, InterContinental Miami, Florida
www.cemintelecoms.com

CRM Magazine members receive a 10% discount off the standard rate to attend!


CEM in Telecoms will explore how to embed a customer centric culture into your organisation and develop a profitable CEM strategy that will drive customer loyalty. Meet and network with CEM peers from TELUS, US Cellular, Comcast, Frontier, Public Mobile and nTelos.

By attending CEM in Telecoms North America you will learn:
  • How to win senior management buy-in and strengthen the business case for your CEM strategy
  • How to maximize the profitability of your customer experience program
  • How to engage and empower your employees at all levels to deliver a superior customer experience
  • How to transform your first contact resolutionrates in order to increase customer satisfaction and reduce churn

Download your CEM in Telecoms programme now to view the speaker line up, programme, workshops & much more! http://www.cemintelecoms.com  

Hear leading CEM case studies & expert insight from:
  • Carol Borghesi, SVP of Customers First Culture, TELUS
  • Colin Shaw, Co-Founder and Author, Beyond Philosophy
  • Lynn Costlow, VP of Customer Service, US Cellular
  • Lynn Holmgren, VP, Customer Support, Frontier Communications
  • Christine Robertson, Director of Customer Experience, Public Mobile

Visit the Customer Experience Management in Telecoms website to download your exclusive articles and reports on CEM, including a podcast with Beyond Philosophy! http://www.cemintelecoms.com  
For further information and to secure your exclusive CRM Magazine member 10% discount call + 44 (0) 20 7368 9737, email: telecoms@iqpc.co.uk or download your CEM in Telecoms programme. Please quote code MP_CEMNA_BA in all correspondence.

April
Apr 23
thru
Apr 27
Predictive Analytics & Data Mining
Las Vegas, NV
Visit: Web site
Phone: (888) 742-2454 USA/CAN +1 (281) 667-4200 Option 3

DEMYSTIFY PREDICTIVE ANALYTICS and learn how experts mine highly valuable and impactful prospective insight from within your existing data through an intensive vendor-neutral course series.  Learn what really works in predictive modeling and dive straight into the training designed to get you up to speed faster and more effectively than any other program available.  Highly seasoned consultants convey a comprehensive and highly pragmatic view of data mining from two distinctly different yet highly complementary orientations. 

Predictive modeling is a powerful tool for boosting campaign performance and targeting the allocation of your marketing resources.  It allows you to ask what-if type questions of your data base.  Do you know who your best customers are and why?  What are they likely to purchase next?  Which customers are about to leave?  What are the best treatments to those who will be most influenced, and who should not be contacted at all?  How can you target and acquire new customers who will perform just like your most profitable? 

COURSE DETAILS, SCHEDULE, PRICING, AND REGISTRATION
destionationCRM subscribers may enjoy substantial savings from the standard registration fees.  Class seating is limited. Don't miss your chance to attend.  Review the details, then reserve your space today: 
http://www.the-modeling-agency.com/dest-crm 
 
INTRODUCTORY WEBINAR
Not ready to register for public training just yet?  Sign up for The Modeling Agency's 1-hour live webinar "Data Mining: Failure to Launch" at no charge to learn how get predictive modeling off the ground and into orbit.  Reference full details and sign up at:
http://www.the-modeling-agency.com/webinar


May
May 14
thru
May 18
Predictive Analytics & Data Mining
Washington, DC
Visit: Web site
Phone: (888) 742-2454 USA/CAN +1 (281) 667-4200 Option 3

DEMYSTIFY PREDICTIVE ANALYTICS and learn how experts mine highly valuable and impactful prospective insight from within your existing data through an intensive vendor-neutral course series. Learn what really works in predictive modeling and dive straight into the training designed to get you up to speed faster and more effectively than any other program available.  Highly seasoned consultants convey a comprehensive and highly pragmatic view of data mining from two distinctly different yet highly complementary orientations. 

Predictive modeling is a powerful tool for boosting campaign performance and targeting the allocation of your marketing resources.  It allows you to ask what-if type questions of your data base.  Do you know who your best customers are and why?  What are they likely to purchase next?  Which customers are about to leave?  What are the best treatments to those who will be most influenced, and who should not be contacted at all?  How can you target and acquire new customers who will perform just like your most profitable? 

COURSE DETAILS, SCHEDULE, PRICING, AND REGISTRATION

destionationCRM subscribers may enjoy substantial savings from the standard registration fees.  Class seating is limited. Don't miss your chance to attend.  Review the details, then reserve your space today: 

http://www.the-modeling-agency.com/dest-crm 

 INTRODUCTORY WEBINAR

Not ready to register for public training just yet?  Sign up for The Modeling Agency 's 1-hour live webinar "Data Mining: Failure to Launch" at no charge to learn how get predictive modeling off the ground and into orbit.  Reference full details and sign up at:

http://www.the-modeling-agency.com/webinar

 

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