Michael Fauscette
Group VP, Software Business Solutions, IDC
Michael Fauscette leads IDC's Software Business Solutions Group which includes research and consulting in enterprise software applications including ERP, SCM, CRM, Enterprise Collaboration and Social Solutions and PLM Applications, software partner and alliance ecosystems, open source software, software vendor business models, SaaS and "cloud computing" and software pricing and licensing. He also provides thought leadership in the area of enterprise social applications and the transition to social business. With extensive executive experience with software vendors ranging from large enterprise companies to small Silicon Valley start ups, Mr. Fauscette brings a unique perspective by relating research data and trends to the overall strategic focus and go to market strategy of application software companies. Having spent an extensive amount of time working with software end users throughout his career, Mr. Fauscette has a business process oriented and end user focused approach to software research and analysis. He conducts market research, analysis and consulting on emerging markets and technologies like social business, go to market strategies, end user requirements, application implementation, vendor business models, partner strategy and end user experience.

Prior to joining IDC Mr. Fauscette held senior consulting and services roles with seven software vendors including Autodesk, Inc., PeopleSoft, Inc. and MRO, Inc. His software experience spans the entire enterprise life-cycle process and covers all facets of the Global software business. An ex-US Naval Officer, he began his technology career as a Surface Line Engineering Officer. Mr. Fauscette is a published author, blogger, photographer and accomplished public speaker on software, social media and software services strategies.

Mr. Fauscette graduated with special honors from Jacksonville State University with a BA in Sociology and History; and with honors from Widener University with a MS in Business.

Follow me @ www.twitter.com/mfauscette

Blog: www.mfauscette.com



Conference Sessions By Michael Fauscette
CRM Evolution 2015
Monday, August 17, 2015
1:15 p.m - 2:00 p.m C103: Building a Data-Driven Customer Strategy

Tuesday, August 18, 2015
8:00 a.m - 8:45 a.m SD1: Breakfast With the Influencers Panel

CRM Evolution 2014

CRM Evolution 2013

CRM Evolution 2012

CRM Evolution 2011

CRM Evolution 2010

CRM Evolution 2009
Wednesday, August 26 2009
9:00 a.m - 9:45 a.m C301: Social CRM Panel

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