Scott Rogers
VP Member Experience, Mountain America Credit Union

Scott Rogers is Vice President of Member Experience at Mountain America Federal Credit Union, focusing on improving the customer experience.  Prior to Mountain America, Scott held leading roles in customer research, CRM, Social CRM, data analytics and strategic planning for some of the largest specialty retailers in the U.S. in their respective categories. 

Conference Sessions By Scott Rogers
CRM Evolution 2012
Monday, August 13, 2012
3:15 p.m - 4:00 p.m C105: Common Pitfalls and Misconceptions About Customers

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