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Nikki Baird
Managing Partner, Retail Systems Research
Nikki Baird is a Managing Partner at Retail Systems Research, an industry market intelligence firm specializing in the impact of technology on the extended retail industry. She focuses on trends impacting the consumer-retailer relationship, along with their supply chain and marketing implications. She has written research and articles on topics ranging from in-store marketing and technology, store performance management, supply chain and multi-channel fulfillment, retailer-manufacturer collaboration, merchandising, and loyalty and promotions management. She has been quoted as a subject matter expert in The Economist, New York Times, Wall Street Journal, USA Today, and National Public Radio, and is a regular speaker at NRF's Big Show, Shop.org's annual conference, Internet Retailer Conference & Expo, as well as other industry events.
Conference Sessions By Nikki Baird
CRM Evolution 2012
Monday, August 13, 2012
4:15 p.m - 5:00 p.m A106: The Future Role of Marketing in the Retail Store


Connect with CRM Evolution 2012
#CRMe12

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