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Joseph Morrisroe
Executive Director, City of New York - Mayor's Office of Operations
As Executive Director for New York City’s customer-facing channels, the 311 customer service center and 311 Online website, Joe Morrisroe is responsible for ensuring 8 million residents and thousands of businesses, as well as millions more commuters and visitors have easy and direct access to information, services, and assistance provided by the City. A veteran of the consumer marketing and contact center operations industry, Mr. Morrisroe was previously Vice President at AT&T Wireless Services, managed The New York Times Acquisition and Retention programs, and built Operations Centers in the US and Dominican Republic. He is a graduate of Rhode Island College and lives in Manhattan.

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