Brian Olson
Director of Customer Solutions, Mosaic
Experienced leader with 25 years developing I/T and business strategies, creating I/T and business opportunities, developing people and delivering results.  Over 15 years of experience directly in I/T and 10 years in commercial.  Ag career background with broad exposure to commercial side of business (marketing, sales & customer service) with a focus on transforming the business via people, process and technology.  Solid business results across all areas of responsibility including direct involvement in mergers and acquisitions, commercial implementation of an ERP solution (SAP) and most recently a global CRM solution (Salesforce.com).

Conference Sessions By Brian Olson
CRM Evolution 2012
Tuesday, August 14, 2012
1:45 p.m - 2:30 p.m B203: Evolve to a Customer Experience Business

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