Brian Kling
Community Strategist, Customer Service & Support, Autodesk
Brian Kling is a Community Strategist at Autodesk, a global software company helping business and consumers “imagine, design and create a better world.”    In addition to leading and managing these global programs, he is a member of Community & Social Media core teams at Autodesk, collaborating across business units to develop and drive overall strategy and direction for the company.  He is passionate about leveraging the power of customer communities and social interaction to provide an optimized customer experience, while doing so in a measurable and cost-effective way for the business.

Conference Sessions By Brian Kling
CRM Evolution 2012
Tuesday, August 14, 2012
4:15 p.m - 5:15 p.m A205: Recipes for Success in Social Community Management

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