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Bob Dunfee
Director, WW CRM Solutions, Infor
Bob Dunfee is the Director, WW CRM Solutions at Infor. In this position Bob assists in key strategies for Infor CRM, Social CRM as well as being a liaison between R&D, Product Marketing and Sales. Bob has over 27 years of technology, sales & marketing experience in the telecommunications, financial, retail and technology sectors with a focus on customer relationship management, customer experience, data warehousing and associated technologies to support the solutions. He has worked with many leading enterprises including AT&T, USAA, MoO, MGM, Rogers, Navy Federal Credit Union, Bank of America to name a few. Bob has also held other key technical and sales roles at hardware and software technology firms providing enterprise business solutions for Fortune 500 corporations (Pyramid Technology, SGI, Convergys). Bob holds a BS degree in Computer Science from the Bowling Green State University in Bowling Green, Ohio.

Conference Sessions By Bob Dunfee
CRM Evolution 2013
Tuesday, August 20, 2013
2:45 p.m - 3:30 p.m C204: Solution Sessions


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