Admission to the CRM Evolution showcase is free with purchase of any registration pass. The CRM Showcase serves as a central conference gathering place, featuring the leading CRM solutions providers. The CRM showcase is co-located with the SpeechTEK exhibits and Customer Service Experience showcase.

Monday, August 13
5:00 p.m. – 7:00 p.m. Grand Opening Reception
Tuesday, August 14
10:00 a.m. – 5:30 p.m.
Wednesday, August 15
10:00 a.m. – 1:00 p.m.

For more information on exhibiting or sponsorships at CRM Evolution 2012...

East & MidWest:
Adrienne Snyder • 201-327-2773 • Adrienne@destinationCRM.com

Mountain & Pacific:
Dennis Sullivan • 800-248-8466, ext. 538 • Dennis@destinationCRM.com

Platinum Sponsors
Booth 205

Avanade Inc.

Avanade provides business technology solutions and managed services that connect insight, innovation and expertise in Microsoft® technologies to help customers realize results. Avanade’s CRM solutions help improve sales management, customer service and marketing campaigns. The company applies Microsoft expertise from its global network of consultants, drawing on the right mix of onshore, offshore and nearshore skills, which together are designed to help deliver results faster, at lower cost and with less risk. Avanade, which is majority owned by Accenture, was founded in 2000 by Accenture and Microsoft Corporation and serves customers in more than 20 countries worldwide with 15,000 professionals.For additional information about Avanade’s CRM practice, please visit www.avanade.com/crm.

818 Stewart St, #400, Seattle, WA 98101205-508-3178
Booth 202


BPMonline is a global provider of the first-class Customer Relationship Management (CRM) and Business Process Management (BPM) solution. The award-winning BPMonline CRM application brings easy and affordable process management tools to CRM professionals. Powerful and easy to use, the solution provides deep user-friendly customization at an incredibly inexpensive price point.
280 Summer Street, 6th Floor, Boston, MA 02210617-765-7997
Booth 309

CDC Software

Aptean, a global leader in enterprise application software (EAS), gives businesses of all sizes a competitive edge. We empower people and businesses with end-to-end, industry-specific solutions to address complex business challenges more effectively. Pivotal is Aptean's intuitive, powerful CRM solution for companies that want to use CRM strategically–to model and streamline their unique processes, not dictate them. Built for user adoption, Pivotal CRM offers unparalleled flexibility and customizability. With tailored offerings across a host of industries, Pivotal puts critical relationships at the core of organizational strategy in a way that fits the specific processes of each business.


800-1055 W. Hastings St., Vancouver, B.C. V6E2E9778-558-1973
Booth 303

Hewlett Packard (HP)

HP collaborates with enterprises to deliver high-value solutions that seamlessly integrate their business and technology to create a competitive edge and enable their stakeholders to experience instant benefits.  With our commitment to innovation, HP is driving the evolution of the enterprise, which is less bound by rigid business processes and is better equipped to respond to customers and citizens in real time.

5 Avenue, B. Chanas, E4BGNS Grenoble, France+33 4 80 32 1055
Booth 208


Infor CRM Epiphany helps the world's leading companies revolutionize every customer interaction to intelligently engage in multichannel, closed-loop dialogues through the contact lifecycle from inbound and outbound marketing through sales to customer service. Keep the customers you have, add new ones, and nurture loyalty to improve bottom line results. Visit www.infor.com
641 Avenue of the Americas, New York, NY 10011800-260-2640
Booth 209

KANA Software, Inc.

KANA makes every customer experience a good experience. A global leader in customer service solutions delivered on-premise or in the cloud, KANA Service Experience Management (SEM) lets organizations take complete control over customer service interactions, so they can take care of customers, while managing costs and reinforcing brand. More than 850 enterprises, including half of the Global 100 and more than 250 government agencies, rely on KANA. Visit www.kana.com.




840 W. California Avenue, Suite 100, Sunnyvale, CA 94086650-614-8300
Booth 311


LiveOps provides cloud contact center applications designed to transform customer interactions across Voice, Email, Chat, Twitter, Facebook and SMS. More than 200 companies worldwide, including Salesforce.com, Symantec and AAA run on LiveOps. With 10+ years of cloud experience LiveOps is the partner for companies wanting to migrate to the cloud.

555 Twin Dolphin Dr., Suite 400, Redwood City, CA 94065800-411-4700
Booth 201


Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence.  With Microsoft Dynamics CRM, businesses can create and grow profitable customer relationships via a complete sales, service and marketing suite based on the familiar Microsoft Office Outlook user experience. Plus, Microsoft Dynamics® CRM Mobile keeps you in the know — when it really matters- by extending Microsoft Dynamics CRM to your mobile device. (Windows Phone, iPhone, iPad, Android, and Blackberry)

One Microsoft Way, Redmond, WA 98052(800) MICROSOFT
Booth 300

Pegasystems Inc.

Pegasystems, the leader in business process management and software for customer centricity, helps organizations enhance customer loyalty, generate new business, and improve productivity. Our patented Build for Change technology speeds the delivery of critical business solutions by directly capturing business objectives and eliminating manual programming. Pegasystems enables clients to quickly adapt to changing business conditions in order to outperform the competition.
1 Rogers Street, Cambridge, MA 02142617-374-9600
Booth 319


SugarCRM makes CRM simple. As the world's fastest growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than ten million times and currently serve over 1,000,000 end users in 192 countries. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives.

10050 North Wolfe Road, SW2-130, Cupertino, CA 95014408-454-6900
Booth 308

Virtual Hold Technology

VHT’s Conversation Bridge offers a simple solution with huge impact, enabling companies to effectively transition interactions from self-service to the people who can help, regardless of channel – web, mobile app, social, device-based or voice. Our multichannel callback solution bridges the gap simply, cost effectively and positively from the customer’s perspective.

3875 Embassy Parkway, #350, Akron, OH 44333330-670-2200
Booth 304

Zoho Corporation

Zoho offers a comprehensive suite of online business, productivity and collaboration applications for small and medium-sized businesses.  Over six million users rely on Zoho for their business, productivity & collaboration needs. Zoho has over 25 integrated applications such as CRM, Customer Support, Accounting along with Office Suite, Mail Suite etc. All applications can be accessed online at www.zoho.com

4141 Hacienda Drive, Pleasanton, CA 94588877-834-4428
Gold Sponsors
Booth 410

Moxie Software, Inc.

Moxie Software provides the only customer-centric enterprise social software suite that enables companies and organizations to effectively connect employees, customers and partners to engage in business, share knowledge and collaborate. Spaces by Moxie is a comprehensive solution powering more than three billion social interactions per year for leading organizations.

15 Lake Bellevue Drive, Suite 200, Bellevue, WA 98005800-474-1149
Booth 314


QuestBack is a global leader of enterprise feedback management, customer experience management, social CRM and market research for businesses of any size. Through its cost effective SaaS platform, Questback offers an end to end platform for organizations to gain real time insight by capturing feedback, engaging in dialogues and tracking behavior of customers, employees and partners, in order to drive better business decisions and strengthen relations.

1000 Lafayette Blvd, Ste 207, Bridgeport, CT 06604203-690-1062
Booth 315

Verivo Software

A leading provider of enterprise mobility software, Verivo Software helps companies accelerate their business results. Its unique technology empowers teams to centrally build, deploy, manage and update their mobile apps – rapidly, securely and across multiple devices. Hundreds of companies in numerous industries around the world rely on Verivo’s platform to drive their mobility initiatives.

1000 Winter Street, Waltham, MA 02451781-795-8200
Exhibiting Companies
Booth 312

ISM, Inc.

Since 1985, ISM has specialized in applying CRM, Social CRM and Social Media to realize successful Customer-Centric Business Strategies. For more information on ISM's global, best-in-class clients and services, visit www.ismguide.com. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time: Empowering Customer Relationships (Information Today) and a popular speaker. View Barton's customer-centric keynote and executive development workshop topics at www.crmsocialmediaspeaker.com.


6900 Wisconsin Avenue, Suite 505, Bethesda, MD 20815301-656-8448
Connect with CRM Evolution 2012

Platinum Sponsors
Gold Sponsors
Tuesday Keynote Lunch Sponsor
Tuesday Evening Networking Reception Sponsor
Media Sponsors
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