CRM Evolution 2012 - Speaker List

Vala Afshar , Chief Customer Officer - Enterasys Networks
Rosemary M. Amato , Program Director, Global Client Intelligence, Former Global Enterprise Risk Services Knowledge Management Leader - Deloitte Touche Tohmatsu Limited
Leslie Ament , SVP Research & Principal Analyst - Hypatia Research Group
Larry Augustin - SugarCRM
Nikki Baird , Managing Partner - Retail Systems Research
William Band , VP & Principal Analyst - Forrester Research
Jim Berkowitz , CRM Technology Coach & Industry Analyst - CRM Mastery, Inc.
Larry Bowden , Vice President, Web Experience Software - IBM (Presenting for SugarCRM)
Silvana Buljan , Founder and Managing Director - Buljan & Partners Consulting
Christopher Carfi , VP, Platform Products - Swipp
Peter Coffee , VP and Head of Platform Research - Salesforce.com
Bruce Culbert , Chief Service Officer - The Pedowitz Group
Craig Dewar , Director, Product Management - Microsoft Dynamics CRM; Microsoft Corporation
Jim Dickie , Managing Partner - CSO Insights
Jerry Drobny , Vice President Strategic Revenue Services - San Francisco Giants
Bob Dunfee , Director, WW CRM Solutions - Infor
Frank Falcone , Executive Program Director, Rotman Centre for CRM Excellence - University of Toronto
Michael Fauscette , Group VP, Software Business Solutions - IDC
Chris Friday , Chief Information Officer - Mohegan Sun (presenting for Infor)
Banafsheh Ghassemi - American Red Cross
Patrick Gibbons , Principal, Senior Vice President - Walker
Jill Golden , Sales Manager - Oakland A's
Barton J Goldenberg , President - ISM
Paul Greenberg , President - The 56 Group
Wes Hayden , CEO - Virtual Hold Technology (VHT)
Helen Iron , Business Development Executive - BPMonline UK
Scott Jeffer , CRM Manager - New York Yankees
Andrew Joiner , CEO - Autonomy's Promote Business
Kimberly Davis Jones , Global Enterprise BPO, CRM Services Product Marketing - Hewlett Packard
J. Paul Kelly III , Executive Solutions Manager, Sales Solutions - FedEx Services
Alan Klapper , Sr. Product Marketing Manager, Autonomy Multichannel Interaction Solutions - Hewlett Packard
Brian Kling , Community Strategist, Customer Service & Support - Autodesk
Eugene Kogan , Director of IT - US Fund For UNICEF
Mr Esteban Kolsky , Founder and President - ThinkJar
Phil Komarny , CIO - Seton Hill University
Katerina Kostereva , CEO - BPMonline
Stephen Kraus , Senior Director, Product Marketing - Pegasystems
Mr. Michael Krigsman , CEO - Asuret, Inc.
Heidi Labritz , Director of Business Applications - Boston Red Sox
Mr. Marshall F. Lager , Managing Principal - Third Idea Consulting
James Lane , VP - UnitedHealthcare
P. Anthony Leaper , Senior Vice President, Enterprise Social Software Business Unit - SAP
Brent Leary , Partner - CRM Essentials
Kate Leggett , Prinicpal Analyst - Forrester Research
Mitch Lieberman , Managing Partner - DRI Global
Anthony Lye , Senior Vice President, Oracle CRM - Oracle
Dr. Valentine Matula , Senior Director, Multimedia Research - Avaya
Rick McCutcheon , CRM Consultant - RA McCutcheon Consulting
Joseph Morrisroe , Executive Director - City of New York - Mayor's Office of Operations
Jeff Nolan , VP Product Marketing - Get Satisfaction
James Norwood , Chief Marketing Officer - KANA
Brian Olson , Director of Customer Solutions - Mosaic
John Pavolotsky , Of Counsel - Greenberg Traurig, LLP
Dr. Natalie Petouhoff , Social Media Executive Education Program Director, UCLA Social Media Analyst & Consultant
Eric Pozil , Principal Analyst and President - CRM Northwest
John Ragsdale , VP Technology Research - TSIA
Scott Rogers , Partner and Chief VoC Strategist - thinkjar, llc
Randy Rubingh , Director of Customer Service - StubHub
Ann Ruckstuhl , SVP & CMO - LiveOps
Ehab Samy , Director, Product Management - Pivotal CRM
Sachin Sardar , Service Centers Solutions Architect, Nationwide Insurance - Nationwide Insurance
Martin Schneider , Research Manager - 451 Research
Kurt Schroeder , Prinicipal of Growth Strategies - Baker Tilly
Bob Stutz , Corporate Vice President - Microsoft CRM
Jim Telepak , Senior CRM Solutions Architect, Software and Cloud Services - Avanade
Rich Toohey , VP, Rewards Member Experience - Marriott International
Lauren Vargas , Director of Community Strategy - Aetna
Raju Vegesna , Evangelist - Zoho
Brian Vellmure , Principal/Founder - Initium LLC / Innovantage
Michael Vickers , Executive Director - Summit Learning Systems
R "Ray" Wang , Principal Analyst & CEO - Constellation Research, Inc.
Joe Weinman , Senior Vice President, Cloud Services and Strategy - TelX
John Wookey , EVP of Social Applications - Salesforce.com
Mark Yujuico , Global Enterprise Applications Services Product Marketing Manager, Microsoft Dynamics CRM Services


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