CRM Evolution 2010 - August 2-4, 2010 - Marriott Marquis, New York, NY
Gretchen Gray
Director, Healthcare Sales, Nexidia, Inc.
Gretchen Gray is Director of Healthcare Sales at Nexidia. She brings more than 17 years of healthcare & sales consulting experience to assist Nexidia clients in enhancing plan performance, increasing revenue, and improving the customer experience. Prior to Nexidia, Gretchen spent 17 years with Blue Cross Blue Shield of North Carolina. She holds a Masters of Health and Business Administration from Pfeiffer University.

Conference Sessions By Gretchen Gray
CRM Evolution 2010
Monday, August 2, 2010
1:15 p.m - 2:00 p.m C102: Build Customer Satisfaction, Loyalty, and Advocacy

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