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CRM Evolution 2010 - August 2-4, 2010 - Marriott Marquis, New York, NY
Jasmine Green
Chief Customer Advocate, Nationwide Insurance
Jasmine Green is vice president-Chief Customer Advocate for Nationwide. Nationwide, based in Columbus, Ohio, is one of the country's largest diversified insurance and financial services organizations. As part of Corporate Marketing and Communications, she is responsible for helping carry out Nationwide's new focus on personalized customer experiences. She is also responsible for the Office of Customer Relations. Jasmine serves as a champion for customers across all of Nationwide's businesses. Her role is unique within the company and there are few like it in any industry. It underscores Nationwide's commitment to provide exceptional customer
experiences. Her message begins by asking all associates to make a personal commitment to care for customers, called "I Care." Jasmine has a distinguished career with Nationwide that began in the Claims organization. She previously served as associate vice president in the Office of the President for Nationwide Insurance Western Operations. She also served as a product director, as well as in various management roles within Claims
in Tennessee, Kentucky, Michigan and Texas. She holds a bachelor's degree in accounting from The University of Memphis.by asking all associates to make a personal commitment to care for customers, called “I Care.” Jasmine has a distinguished career with Nationwide that began in the Claims organization. She previously served as associate vice president in the Office of the President for Nationwide Insurance Western Operations. She also served as a product director, as well as in various management roles within Claims in Tennessee, Kentucky, Michigan and Texas. She holds a bachelor’s degree in accounting from The University of Memphis.

Conference Sessions By Jasmine Green
CRM Evolution 2010
Tuesday, August 3, 2010
4:15 p.m - 5:15 p.m C205: Assurance for Insurance


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