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Ian Jacobs
Principal Analyst, Ovum
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 Ian Jacobs is a principal analyst on the Enterprise team, covering unified communications and collaboration, enterprise video and enterprise social networking. He also focuses on the intersection between customer-facing and employee-facing communications and collaboration technologies. With a strong focus on employee and customer experience issues, social media and its impact on collaboration, and emerging distribution models, Ian monitors and analyzes emerging trends, technologies, and market dynamics in the enterprise communications industries. |
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destinationCRM 2007
Wednesday, August 21, 2007
CRM Evolution 2010
CRM Evolution 2011
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Tuesday Breakfast Sponsor
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Grand Opening Reception Sponsor
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