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Your Next Great Career Move Begins with CRM Evolution 2010
Join us at the New York Marriott Marquis. in August as we continue to explore the many ways CRM can improve the way you do business.
This year's event will cover:
- Low-cost/high-impact CRM efforts
- Strategies to build customer satisfaction, loyalty, and advocacy
- How to increase customer profitability
- Effective CRM analytics strategies
- Improving customer engagement/interaction efforts
- Innovative marketing campaigns
- Successful sales strategies
- Mobile CRM best practices
- Making a business case for Social Media/Web 2.0 initiatives
- Practical examples of how companies are succeeding with social media
- What is cloud computing? Apps vs. Infrastructure - who has them, who doesn't?
- Successful CRM metrics, techniques, and methodologies
- Common CRM pitfalls and how to avoid them
- Integrating CRM across the organization for maximum impact
- Deployment to adoption best practices
- Global CRM implementations
- Building consensus between business and IT teams
- Technology trends (i.e. on-demand CRM, unified communications, open-source CRM, SOA strategies, and more)
- How to manage organizational change
2009 CRM Market Award Winners
If you missed the announcements at CRM Evolution this year, click
here
for the full coverage from CRM magazine.
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