CRM Evolution 2009
August 24-26, 2009
Marriott Marquis • New York, NY
Sanjay Dholakia
CEO, CrowdFactory
Sanjay Dholakia serves as Chief Marketing Officer for Lithium Technologies (http://www.lithium.com), the leading provider of Social CRM solutions to power the customer network. Working In this role, he is responsible for driving Lithium's vision, product and go-to-market strategy, and customer acquisition programs. Sanjay joins Lithium from SumTotal Systems, where he was instrumental in advancing the company's market leadership in the learning and talent management industries. During his tenure, the company grew over tenfold and became the clear leader in its market, with a relentless focus on customer solutions and success. He served most recently as Senior Vice President and General Manager, of SumTotal's Learning and Talent Management Business Unit, driving the company's vision, strategy, and go-to-market activities across all channels, while maintaining responsibilities in M&A, corporate strategy, and emerging business lines at the company, which he held in his previous position as Senior VP of Marketing & Alliances. Before joining SumTotal, Sanjay served as Director of Business Development and acting COO for a portfolio company within Walker Digital. He also served as a consultant at McKinsey & Company and Andersen Consulting, advising Global 500 companies from a broad range of industries. Sanjay holds a B. S. from the Wharton School and an MBA from the Kellogg School of Management.

Conference Sessions By Sanjay Dholakia
CRM Evolution 2010
Wednesday, August 4, 2010
10:00 a.m - 10:45 a.m B302: PANEL: Social Engagement Tools

CRM Evolution 2009
Monday, August 24 2009
2:15 p.m - 3:00 p.m B104: Vendor Tutorials

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