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CRM Evolution 2009
August 24-26, 2009
Marriott Marquis • New York, NY
Mickey Brazeal
Associate Professor, Roosevelt University
Mickey Brazeal is the author of RFID:  IMPROVING THE CUSTOMER EXPERIENCE.  A professor of marketing communications at Roosevelt University.  He worked for 28 years as creative director of a large Chicago advertising agency.  He is a frequent speaker on RFID and on the management of customer experience.

Conference Sessions By Mickey Brazeal
CRM Evolution 2009
Wednesday, August 26 2009
9:00 a.m - 9:45 a.m A301: Integrating ERP and RFID With CRM


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