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CRM Evolution 2009
August 24-26, 2009
Marriott Marquis • New York, NY
Brent Leary
Partner, CRM Essentials
Brent Leary is a CRM industry analyst, speaker and award winning blogger. He's co-founder of CRM Essentials, an Atlanta-based Social CRM advisory firm.

Recognized by InsideCRM as one of 2007's 25 most influential industry leaders, Leary also is a past recipient of CRM Magazine's Most Influential Leader Award.

In 2009 Leary co-authored Barack 2.0: Social Media Lessons for Small Business.

Conference Sessions By Brent Leary
CRM Evolution 2014
Tuesday, August 19, 2014
8:00 a.m - 8:45 a.m SD1: Breakfast With the Influencers Panel

Wednesday, August 20, 2014
10:00 a.m - 10:45 a.m A302: Customer Innovation and the Amazon Model

CRM Evolution 2013
Tuesday, August 20, 2013
8:00 a.m - 8:45 a.m SD2: Breakfast With the Influencers Panel

Wednesday, August 21, 2013
8:00 a.m - 8:45 a.m SD4: The Making of a CRM Idol
10:00 a.m - 10:45 a.m A302: The Rise of the Subscription Economy

CRM Evolution 2012
Tuesday, August 14, 2012
8:00 a.m - 8:45 a.m SD2: Breakfast With the Influencers Panel

Wednesday, August 15, 2012
8:00 a.m - 8:45 a.m SD5: The Making of a CRM Idol
9:00 a.m - 9:45 a.m A301: How Amazon Became the Customer Engagement Model for Social Commerce

CRM Evolution 2011
Monday, August 8, 2011
1:15 p.m - 2:00 p.m A103: Merging CRM With SCRM

Wednesday, August 10, 2011
10:00 a.m - 10:45 a.m B302: The Convergence of CRM and Marketing Automation for SMBs
Keynote 11:45 a.m - 12:30 p.m CLOSING PANEL: Delivering on SCRM’s Promise

CRM Evolution 2010

Wednesday, August 4, 2010
11:45 a.m - 12:30 p.m CLOSING PANEL: CRM and Social CRM— Bringing It All Together


CRM Evolution 2009
Tuesday, August 25 2009
5:15 p.m - 5:30 p.m CRM Playaz
1:45 p.m - 2:30 p.m B203: CRM and the Socially Empowered Customer


Platinum Sponsors
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Gold Sponsors
Official Mobile Device Sponsor
Exhibitors
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