| Click on speaker name to read bio and view links to conference sessions and destinationCRM magazine contributions. |
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Deborah Alvarez-Rodriguez, President and CEO - Goodwill Industries of San Francisco, San Mateo, and Marin Counties
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William Band, VP & Principal Analyst - Forrester Research
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Kevin Bandy, Global Lead, Sales & Marketing Transformation, Communications & High Tech Industries - Accenture
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Mr Matthew Brady, Director, Sales Automation - TransUnion
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Mickey Brazeal, Associate Professor - Roosevelt University
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Paul Briggs, Manager, Mobile CRM Market Development - Research in Motion
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John Burchett, Director - Microsoft Dynamics CRM U.S.
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Anthony J Busacca Jr, Principal, Aqueren LLC. - On-Course-Advisors
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Thomas M Cates, Founder & President - The Brookeside Group, Inc.
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Casey Coleman, CIO - General Services Administration
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Bruce Culbert, Chief Service Officer - The Pedowitz Group
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Sanjay Dholakia, CEO - CrowdFactory
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Mark DiMaurizio, VP, Technology Solutions - Comcast-Spectacor
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Joseph Dressler, National Advertising Director - SmartMoney Magazine
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Frank Eliason, Senior Vice President of Social Media - Citibank
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Michael Fauscette, Group VP, Software Business Solutions - IDC
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Barton J Goldenberg, President - ISM
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Bob Greenberg, President & CEO - RH International
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Paul Greenberg, President - The 56 Group
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Art Hall, Director, Customer Solutions - Alvarez & Marsal
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Scott Hornstein, President - Hornstein Associates
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Jesus Hoyos, Founder - JesusHoyos.com
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Pierre L Hulsebus II, CRM Practice Manager, Technology - EHTC
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Bashir Khan, Executive Director of Information Management, Consumer Media Group - Dow Jones & Co.
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Brian Komar, Director of Strategic Outreach - Center for American Progress
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Mr. Michael Krigsman, CEO - Asuret, Inc.
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Om Kundu, Industry Strategist
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Howard Lax, Senior VP & Senior Consultant, Financial Services Research - Harris Interactive
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Brent Leary, Partner - CRM Essentials
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Adam Needles, Director, Field Marketing - Silverpop
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Clint Oram, Co-founder and CTO - SugarCRM
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Dr. Natalie Petouhoff, CEO, The Customer Experience Firm: Making Customer Service Awesome
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Mr. Denis Pombriant, Managing Principal - Beagle Research Group, LLC
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David Raab, Principal - Raab Associates Inc.
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Jeffrey F. Rayport, Founder and Chairman - Marketspace, LLC
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Randy Saunders, Sr. Marketing Manager - Cincom Systems
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Anneke Seley, CEO and Founder - Phone Works
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Clara Shih, Author, The Facebook Era
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Dennis Sommer, CEO - Executive Business Advisers
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Dr. Osamuyimen T Stewart, Research Staff Member, Multilingual Analytics & User Technologies - IBM Research
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Shane Talbot, Technical Manager, Tools and Technology - AOL
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Mariano Tan, SVP, Professional Services - TeleTech
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Bruce Temkin, Managing Partner - Temkin Group; Blog: Customer Experience Matters
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Michael Thomas, President - CRM Association - North America
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Patric Timmermans Ph.D., Consultant, VP Marketing - Pegasus Customer Marketing (Pegasus1on1.com)
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Heidi Tucker, VP, Business Development - Hoovers
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Tammy Valdez, VP of Member Services and Operations - LifeLock
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R "Ray" Wang, Principal Analyst & CEO - Constellation Research, Inc.
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