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destinationCRM 2007
Best Practices for Effective Sales, Marketing, and Customer Service
August 21-22, 2007
Marriott Marquis • New York, NY
Exhibit Hall Hours
Tuesday, August 21 8:00 a.m - 6:00 p.m
Wednesday, August 22 8:00 a.m - 3:30 p.m



Thank you to all the destinationCRM 2007 Exhibitors
AdventNet (Zoho CRM) Booth 9
Zoho CRM brings together sales and marketing teams by integrating sales force automation with campaign management, lead generation, pipeline analysis, sales forecasts and other important functionality. It cost-effectively helps complete the sales cycle by providing an integrated order management system to manage orders and provides a hassle-free order tracking system.
5200 Franklin Dr., Suite 115, Pleasanton, CA, 94588 • 925-924-9500 • http://www.zoho.com
American Systems Booth 25
13990 Parkeast Circle, Chantilly, VA, 20151 • 800-733-2721 • http://www.americansystems.com
Centric CRM Booth 2
Centric CRM is the world’s most advanced open source Customer Relationship Management (CRM) system. Under development for seven years, Centric CRM comprises over 2-million lines of code. Its advanced Java/J2EE, web-based architecture runs on all standards-based platforms. It's used today by Fortune 500 companies in large configurations and by thousands of smaller enterprises. Centric CRM includes all common CRM modules and adds significant capabilities such as Project and Document Management, Customer Surveys, and sophisticated Help Desk functions.
223 East City Hall Ave., Ste 212, Norfolk, VA, 23510 • 757-470-5502 • www.centriccrm.com
Clear C2, Inc. Booth 11
ClearC2, Inc., was founded in 1993 focusing on delivering and publishing customer driven technology solutions wrapped around Relationship Management, Sales Force Automation, Customer Support, Project and Process Management, Marketing Management, Workflow Automation and Content Management.  Offered as both an OnPremise and OnDemand (SaaS) solution, the benefits of C2CRM can be realized across practically every area of a business. ClearC2 is strategically aligned with IBM and is located in Coppell, Texas.  For additional information visit http://www.c2crm.com or call 1-888-339-4244.
1199 S. Beltline Rd., Suite 120, Coppell, TX, 75019 • 843-494-9163 • www.c2crm.com
CodeObjects, Inc. Booth 6
At the core of CodeObjects solutions is its Next Generation Enterprise Platform that enables rapid development of service oriented enterprise applications using open standards and non-proprietary technologies. The innovative model driven development methodology of this platform allows developing applications based on desired functionality rather than implementation details. The platform is paired with a Rapid Application Development (RAD) studio that brings together business analysts, solution architects and developers in creating business solutions. The guided application development approach of the RAD studio combined with its visual editors and wizards allows the creation of solutions in weeks instead of months and years.  The RAD Studio is based on the Eclipse platform, allowing easy integration with other Eclipse based tooling.
1381 McCarthy Blvd., Milpitas, CA, 95035 • 408-480-1206 • http://www.codeobjects.com
Comarch Inc. Booth 17
1320 Tower Rd., Schaumburg, IL, 60173 • 800-786-4408 • http://www.comarch.com
CRM Association
CRM Association represents the Customer Relationship Management (CRM) industry and all its constituents. CRM represents what is now becoming an organized body of knowledge and strategy to be reckoned with. The CRM Association aims at representing the industry as not just a purveyor of knowledge and information, but an action-oriented association that will protect and promote the interests of customer relationship management and its institutions and provide the members with the tools that it needs to enrich and improve that customer experience - be it the member's direct customers or the customers of the members customers.
12460 Crabapple Rd., Suite 202-417, Alpharetta, GA, 30004 • 770-642-1834 • www.crmassociation.org
Customer Effective Booth 22
Customer Effective is a leading innovator in customer interaction solutions based on the Microsoft CRM platform. We are a Microsoft Gold Certified Partner and System Integrator serving organizations worldwide and have been engaged in well over 200 Microsoft CRM implementation and development projects.  Our 100% focus on Microsoft CRM allows us to provide deep functional knowledge and technical development capabilities to our partners and customers.
25 East Court St., Greenville, SC, 29601 • 864-250-2170 • http://www.customereffective.com
Dow Jones & Company Booth 19
1211 Avenue of the Americas, New York, NY, 10036 • 212-416-4081 • www.dowjones.com
Exact Target Booth 14
20 N. Meridian St. #200, Indianapolis, IN, 46204 • 317-524-7242 • http://www.exacttarget.com
FrontRange Solutions Booth 7
FrontRange Solutions USA Inc. provides CRM solutions used by more than 130,000 companies and over 1.7 million users to automate and manage customer-facing initiatives. GoldMine is designed for businesses that want a complete and customizable solution that manages every aspect of the customer lifecycle with a quick time to benefit and low total cost of ownership. This year FrontRange introduced GoldMine Premium and Enterprise Editions, the latest additions to its award-winning GoldMine product line.
5675 Gibraltar Dr., Pleasanton, CA, 94588 • 925-398-1356 • http://www.frontrange.com/ProductsSolutions/Category.aspx?id=26
Genius.com Booth 16
The SalesGenius on-demand solution empowers sales reps to instantly identify with their most interested prospects, without IT involvent.  SalesGenius delivers instant e-mail open and Web site visit alerts so sales reps can prioritize follow-up calls and then provide instant customer service through optional live chat and personalized Web greetings.
1400 Fashion Island Boulevard, San Mateo, CA, 94404 • 650-931-1375 • http://www.genius.com
Infinity Info Systems Booth 23
525 Seventh Ave., New York, NY, 10018 • 212-563-4400 • www.infinityinfo.com
Insightful Corporation Booth 20
1700 Westlake Ave. N., Suite 500, Seattle, WA, 98109 • 800-569-0123 • http://www.insightful.com
ISM, Inc. Booth 24
6900 Wisconsin Avenue, Suite 505, Bethesda, MD, 20815 • 301-656-8448 • www.ismguide.com
Lithium Technologies Booth 5
Lithium Technologies provides market-leading solutions for building successful enterprise communities on-demand. Lithium's proven forums and chats are backed by community management expertise that enables clients to decrease customer care costs while improving the overall customer experience. Through self-service and peer-support, customers get answers and contribute content that keeps the community current, while diverting up to 25% of inquiries from call centers and traditional CRM solutions.
6121 Hollis Street, Suite 4, Emeryville, CA, 94608 • 510-653-6800 • http://www.lithium.com
Maximizer Software, Inc. Booth 3
Maximizer Software is the world’s leading provider of affordable and easy-to-use Customer Relationship Management (CRM) software applications. Built on a modern, Web-based architecture, Maximizer is easily integrated with existing corporate systems and features the latest in salesforce automation, marketing automation, email marketing and customer service technologies. Maximizer Software is a global company with an ecosystem of more than 8,000 corporate customers, 400 business partners and offices in the Americas, Europe/Middle East/Africa and Asia Pacific.
1090 West Pender St., 10th Floor, Vancouver, BC, V6E 2N7 • 604-601-8000 • www.maximizer.com
Microsoft Booth 21
Microsoft Dynamics CRM is a complete customer relationship management solution that provides everything your company needs to create and maintain a clear picture of customers from first contact through purchase and post-sales. Microsoft CRM 3.0 is a natural extension of Microsoft Office system and Microsoft Office Outlook 2007, providing a familiar and intuitive work environment that fosters user adoption and productivity.
425-882-8080 • http://www.microsoft.com/dynamics/crm/default.mspx
Oncontact Software
Oncontact Software, the experts in mid-market CRM, developed the Oncontact CRM solution to automate all critical business information, increase productivity and reduce costs to develop effective sales, marketing and customer service strategies. Oncontact CRM is easy to use with a familiar Microsoft look and feel using the latest Microsoft .NET platform.
W67N222 Evergreen Blvd., Suite 212, Cedarburg, WI, 53012 • 262-375-6555 • www.oncontact.com
Parature
Parature, the global leader in on-demand customer support software enables organizations to fundamentally change the way they support their customers while reducing costs. The Parature suite of modules empowers associations, businesses, educational institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service.

For more information please visit www.parature.com or call 1-877-GO-PARATURE.

13625 Suite B Dulles Technology Drive, Herndon, VA, 20171 • 703-564-7758 • http://www.parature.com
Princeton Softech
Princeton Softech (www.princetonsoftech.com) provides enterprise data management solutions that address critical business issues data growth management, upgrades and migrations, test data management, application retirement, data retention, privacy compliance and ediscovery. Princeton Softech OptimTM aligns the management of application data with business objectives to optimize performance, mitigate risks and control costs.
111 Campus Drive, Princeton, NJ, 08540 • 609-627-5665 • www.princetonsoftech.com
Research In Motion Booth 13
BlackBerry Business Solutions for Sales are tailored to fit the way sales forces operate, providing access to CRM systems and improving the efficiency of mobile sales reps. With BlackBerry Business Solutions, your mobile sales force can stay connected to business critical applications and communications wherever they go. For more information visit www.blackberry.com.
295 Phillip St., Waterloo, ON, N2L 3W8 • 519-888-7465 • http://www.rim.com
RightNow Booth 18
RightNow provides next-generation CRM software solutions and services that help companies improve customer experiences, while reducing operating costs. Our solutions make it easier for your customers to do business with you. We help you attract, retain and expand relationships with your customers – on their terms.

Providing superior customer experiences is the single most powerful way for companies to establish sustainable differentiation. Nearly 1,800 companies depend on RightNow to achieve their strategic objectives.

136 Enterprise Boulevard, Bozeman, MT, 59718 • 406-522-1421 • www.rightnow.com
Sage Booth 10
 Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain and develop profitable customer relationships by increasing sales and marketing performance and maximizing customer satisfaction and loyalty.  Sage SalesLogix delivers deep, rich customization capabilities, high levels of end-user adoption and low total cost of ownership across all deployment methods including Web, Windows and Mobile devices.
8800 North Gainey Center Drive, Suite 200, Scottsdale, AZ, 85258 • 866-903-0006 • http://www.act.com
SPSS Inc. Booth 4
SPSS Inc. is a leading global provider of predictive analytics software and solutions. The company’s predictive analytics technology improves business processes by giving organizations forward visibility for decisions made every day. By incorporating predictive analytics into their daily operations, organizations become Predictive Enterprises able to direct and automate decisions to meet business goals and achieve a measurable competitive advantage. More than 250,000 public sector, academic, and commercial customers rely on SPSS technology to help increase revenue, reduce costs, and detect and prevent fraud. Founded in 1968, SPSS is headquartered in Chicago, Illinois.
233 S. Wacker Dr., Chicago, IL, 60606-6307 • 312-651-3113 • www.spss.com
SugarCRM Booth 7
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications based on the open source platform. SugarCRM offers on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.
10050 North Wolfe Road, SW2-130, Cupertino, CA, 95014 • 408-454-6900 • www.sugarcrm.com
Vovici Booth 26
Vovici Corp. (voh-VEE-see) is the leading provider of Enterprise Feedback Management (EFM) solutions and online survey tools.  Vovici was formed with the merger of WebSurveyor and Perseus—the originator of EFM as a market.  Vovici offers innovative solutions for EFM adoption to organizations worldwide. Visit www.vovici.com for more information.
45365 Vintage Park Plaza, Suite 250, Dulles, VA, 20166 • 571-521-0528 • www.vovici.com
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