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WEDNESDAY, JUNE 28, 2017 - 11:00AM PT / 2:00PM ET
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Do you understand your employees' individual skills and preferences, so you can see where to best utilize them and how to help them develop?
A growing market awareness of the importance of the employees in customer engagement centers is triggering an adjustment in the technologies needed to manage their day-to-day roles. Join this webinar to learn how you can transform sensitivity to your employees' needs into an integral tool for meeting your strategic business goals.
REGISTER NOW to view this webinar titled "Adaptive Tech Puts the 'Super' Back in 'Supervisor.'"
Audio is streamed over the Internet, so turn up your computer speakers! |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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| PRESENTERS |
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Yohai West
Solutions Marketing Manager
NICE |
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