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The quality of data – incomplete, out of date, poorly formatted, or duplicate customer records – often proves to be a key culprit in the poor results delivered by many CRM projects. In this webinar, data quality experts Philip Russom of TDWI and Steve Shissler of Trillium Software will discuss both the principles and practical challenges of deploying an integrated, operational data quality solution that can help ensure your CRM system executes both efficiently and effectively. REGISTER NOW to view this webinar. Audio is streamed over the Internet, so turn up your computer speakers! |
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MODERATOR |
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Bob Fernekees Publisher CRM magazine |
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SPEAKERS |
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Steve Shissler Director of Sales Engineering Trillium Software |
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Philip Russom Senior Research Director for Data Management TDWI |
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