Logo
BodyBGTop
Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.


If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

Integrate Social with Multichannel Sales and Service

 

WEDNESDAY, AUGUST 22, 2012
11:00 AM PACIFIC TIME (2:00 PM EASTERN TIME)

With consumers going social in droves, many businesses have gone social in some way or the other, while others are still considering it. However, going social is more than simply monitoring, which is where most businesses are at. How can they go to the next step and monetize?

The answer is a holistic approach that involves technologies, process, and people that are integrated across social and "traditional" customer engagement. This webinar will provide a step-by-step approach on how to go from "monitor" to "monetize" in social.

Audio is streamed over the Internet, so turn up your computer speakers!

 

 
MODERATOR
image
David Myron
Editor in Chief
CRM magazine
SPEAKERS
image
Kate Leggett
Senior Analyst
Forrester Research, Inc.
image
Don Muchow
Sr. Product Marketing Manager
eGain
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us