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WEDNESDAY, AUGUST 23, 2017 - 11:00AM PT / 2:00PM ET

Analytical based decision technologies have huge implications for sales, marketing, customer service – and Customer Experiences.

Join our expert panelists on this Roundtable Webcast and find out how you can use the insights from analytics to drive growth, personalize and optimize Customer Experience and loyalty, and improve conversion rates of potential prospects.

On this Webcast, you will learn how to:
  • Use data to create frictionless customer journeys, optimize digital containment, and continually improve customer satisfaction
  • Operationalize analytics to create visibility and engagement at multiple levels and ensure an effective customer-obsessed environment
  • Close the loop with customers before issues even arise by understanding their motivations, personalizing the experience, and building loyalty with efficiency
  • Use marketing analytics to measure and optimize phone call conversions from your digital advertising, offline marketing, and website
Analytics has been the number one trending topic in Customer Relationship Management for the past three years. Invest sixty minutes on this Webcast and learn how Analytics can help your company benefit from what your customers are telling you in every interaction.

REGISTER NOW to join us for the webinar "Predictive & Prescriptive Analytics For Better Customer Experiences."

Audio is streamed over the Internet, so turn up your computer speakers!
 
MODERATOR
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Bob Fernekees
Publisher
CRM magazine
 
PRESENTERS
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Brandon Dotts
Solutions Executive
NICE Customer Engagement Analytics
 
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Jonathon Schuster
VP of Product Management
DialogTech
 
 
 
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