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Transform Salesforce into Your
Complete Contact Center Solution
 
 
WEDNESDAY, JUNE 8 - 11:00AM PT / 2:00PM ET
 
Learn from a call center operations manager how his company uses Transera's Call Center App for Salesforce, a complete voice contact center inside of Salesforce CRM, to raise customer satisfaction, improve customer experience, and streamline operations.

Attend this 45 minute webinar: "Transform Salesforce into Your Complete Contact Center Solution" and hear from experienced users how Transera's Call Center App for Salesforce can enable you to:
  • Use analytics-driven routing to connect each inbound telephone caller with the best agent, the first time and every time.
  • Reduce operational complexity and administrative errors by natively integrating user administration, voice routing, recording, monitoring, IVR, and reporting within Salesforce.
  • Speed up agent training, shorten call lengths, and improve sales and service by providing your personnel with a familiar interface that puts all needed data and tools at their fingertips.
  • See a live product demonstration to learn how simple and intuitive the solution is.
REGISTER NOW to see how you can embed a complete telephony call center solution into your Salesforce CRM to deliver unified management and improved visibility, agility, and control to your Salesforce-based contact center.

Audio is streamed over the Internet, so turn up your computer speakers!


 
MODERATOR   GUEST SPEAKER   SPEAKERS      
image image image image
David Myron
Editorial Director
CRM magazine
Maurice Lopes
Salesforce Call Center Operations Manager
Slimware Utilities, an IAC Company
Steve Kaish
VP, Product Marketing & Alliances
Transera
Randal Parker
Sales Engineer
Transera
 
 
 
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