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How to Deliver Smart Customer Service
Ask the Experts: CRM Educational Webcast
Leverage all relevant information from multiple
channels to serve customers' immediate needs.
How to Deliver Smart Customer Service

11:00 AM PST / 2:00 PM EST
Today's highly connected society expects businesses to serve their immediate customer service needs. When done well, some of the rewards can come in the form of better customer experiences, increased sales, and improved customer loyalty. To achieve these results, however, organizations must build an integrated multichannel environment that leverages insight from each channel to deliver personalized interactions.

Join KANA®, a Verint® Company, LiveOps, SAP, and NewVoiceMedia in this one-hour Webinar and learn how to:
  • Keep pace with customer expectations.
  • Incorporate pertinent insight into your customer service strategy.
  • Drive more personalized interactions.
  • Tie social engagements into other interaction channels.
  • Align customer service and marketing to elevate your brand.
  • Facilitate customer service excellence with an easy-to-use and attractive user interface.
REGISTER NOW to join us for this FREE Web event.

Audio is streamed over the Internet, so turn up your computer speakers!

David Myron
Editorial Director
CRM magazine
Scott Hays
Senior Director of
Product Marketing
KANA®, a Verint®
Ann Ruckstuhl
Kai Petzelt
Senior Director of
Product Marketing
Tim Pickard
SVP Marketing
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