Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

Cloud Contact Center Solutions
Ask the Experts: CRM Educational Webcast
CRM Roundtable: Cloud Contact Center Solutions
Cloud Contact Center Solutions
11:00 AM PST / 2:00 PM EST
  What Are the Key Considerations When Moving to the Cloud?

During the past several years, cloud-based contact centers have experienced rapid growth. By some estimates, nearly half of all contact center seats will be in the cloud by 2018.

A new report from IDC forecasts that, in the United States, spending on on-demand (cloud) contact center services was $733.3 million in 2013 and is poised to increase at a compound annual growth rate of 17.5% to $1.6 billion in 2018. Traditional hosted contact center services are still front and center, with spending estimated to be $1.1 billion in 2013 and forecasted to climb at a compound annual growth rate of 11.9% to $2 billion in 2018.

This webcast will discuss the factors driving adoption of cloud technologies and what considerations should be examined when evaluating different on-demand and premise solutions.

REGISTER NOW to join us for this FREE Web event, a reminder email will be sent to you, with a link to the live event!
David Myron
Editorial Director
CRM magazine
Brian Bischoff
VP Sales, Global Cloud Solutions
Rod McLane
Solutions Marketing Director
Audio is streamed over the Internet, so turn up your computer speakers!
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us