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Meet Customer Information Demands With Virtual Agents
 
WEDNESDAY, SEPTEMBER 11, 2013
11:00 AM - 12:00 PM PST / 2:00 - 3:00 PM EST
Today's highly connected consumers are not afraid to use self-service tools over multiple channels to find the information they're looking for. However, regardless of the communication channel they use, the information retrieval process has to be intuitive, quick, and easy. Progressive organizations are cost-effectively meeting these new customer demands by combining valuable company, product, and customer data with virtual agents.

To find out how they are doing this, join Nuance, Creative Virtual, and IntelliResponse in this FREE Webinar. In this one-hour broadcast, you'll learn how to:
  • Deflect customer service issues away from higher cost channels.
  • Improve customer satisfaction and drive new revenue.
  • Deliver conversational interfaces that make self-service easy for consumers anytime, anywhere.
  • Allow consumers to interact with systems in a more natural and "human" way.
  • Have technology adapt to the needs of consumers instead of the other way around.
  • Create, approve, publish, and manage content across channels.
REGISTER NOW to join us for this FREE Web event.
 
MODERATOR
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David Myron
Editorial Director
CRM magazine
PRESENTERS
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Gregory Pal
VP, Marketing & Strategy
Nuance Communications, Inc.
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Richard Simons
USA CEO
Creative Virtual
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Mike Hennessy
VP Marketing
IntelliResponse
Audio is streamed over the Internet, so turn up your computer speakers!
 
 
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