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Engage or Perish
 
 
WEDNESDAY, JULY 24, 2013
11:00AM PT / 2:00PM ET
Today's consumers are hyper-connected, and they are going digital and multichannel at warp speed. According to Forrester, 80 million own more than three connected devices, 60% visit more than one channel before purchasing, and 70% rely on forums and social networks to make purchase decisions.

So what are the megatrends and innovations in engaging today's consumer across technology, people, and processes? How can you do it with speed, quality, and scale? And what are the market leaders doing to orchestrate smart, connected, and delightful journeys across ever-changing touchpoints?

Register for a CRM magazine webinar, sponsored by eGain, and hear from industry experts, Paul Greenberg and Kurt VanDynHoven to learn more!

Audio is streamed over the Internet, so turn up your computer speakers!
 
MODERATOR
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David Myron
Editorial Director
CRM magazine
SPEAKERS
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Paul Greenberg
President
The 56 Group, LLC
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Kurt VanDynHoven
Director of Retail Industry Solutions
eGain
 
 
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