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4 Social Media Support Strategies
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Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and respond?
Join Parature, Verint Systems, KANA, and Oracle in this FREE Webinar and learn how to:
- Enable collaboration across the enterprise to provide service and support in social media.
- Enhance loyalty, drive voice of the customer listening, and reduce costs.
- Intelligently identify, route, and engage directly with your customers through social media.
- Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction.
REGISTER NOW to join us for this FREE web event.
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| MODERATOR |
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David Myron
Editorial Director
CRM magazine |
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| PRESENTERS |
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Steve Klein
Global Product Manager
Parature |
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Greg Sherry
VP Marketing
Verint Systems |
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Alan Brooks
Director, Product Marketing
KANA |
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Charles Knapp
Director, Applications Product Marketing
Oracle |
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