Web Events
FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take
a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain
to your email address book, spam software white list, or mail system white list.
This will help ensure that you receive confirmation messages regarding Web Event
registration.
|
If you have already registered for this event, please click here If you have not registered for this event, please click here to register and view the archive.
4 Social Media Support Strategies
 |
 |
 |
 |
 |
Today's customers reveal an incredible amount of valuable information through social media on a daily basis. How well is your organization able to listen and respond?
Join Parature, Verint Systems, KANA, and Oracle in this FREE Webinar and learn how to:
- Enable collaboration across the enterprise to provide service and support in social media.
- Enhance loyalty, drive voice of the customer listening, and reduce costs.
- Intelligently identify, route, and engage directly with your customers through social media.
- Integrate social media into contact center workflows to solve customer issues, protect your brand, and improve satisfaction.
REGISTER NOW to join us for this FREE web event.
Audio is streamed over the Internet, so turn up your computer speakers! |
|
 |
|
 |
MODERATOR |
|
 |
 |
 |
 |
|
 |
 |
David Myron
Editorial Director
CRM magazine |
 |
 |
 |
PRESENTERS |
 |
 |
 |
 |
 |
 |
 |
Steve Klein
Global Product Manager
Parature |
 |
 |
|
Greg Sherry
VP Marketing
Verint Systems |
 |
 |
|
 |
 |
 |
 |
 |
 |
Alan Brooks
Director, Product Marketing
KANA |
 |
 |
|
Charles Knapp
Director, Applications Product Marketing
Oracle |
 |
 |
|
|
|
|
|
|
|