In today’s business climate, you can’t afford not to be using every tool at your disposal to gain a competitive edge. If your customers are talking about you or your competitors, it’s likely through social media. So how can you use your social media presence to leverage the online chatter about your brand?
In this webinar, discover essential social media listening tools that will put your business ahead. You’ll walk away with practical knowledge of tools such as social CRM to glean valuable information that will help your sales team win more deals.
You will learn:
- How customer acquisition and retention can benefit from integrating social media into sales and marketing processes
- The role social media monitoring is playing in transforming organizations into social enterprises
- How monitoring is being used throughout the organization to address changing customer behavior, activity and expectations
- Practical tools for garnering market and competitive intelligence through social channels
To watch this free one-hour Web seminar, Register Now
Audio is streamed over the Internet, so turn up your computer speakers!