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Optimize Your CRM Solution With Integrated Remote Support
Optimize Your Service Desk Environment with Integrated Remote Support
Register now for this FREE live web event.
WEDNESDAY JUNE 4TH, 2008 • 11:00AM PT / 2:00PM ET
Companies of all sizes are adopting remote-support technology to speed up complex issues and provide an excellent customer experience. Yet, finding a remote-support solution that easily integrates into an existing workflow continues to be a challenge.

Join us for an interactive Webinar to hear how John Ragsdale, VP of Research at the SSPA share industry research on how tightly integrating remote support technology into support processes streamlines agent productivity, increases customer satisfaction, and drives faster return on investment for remote support tools.

At this live, interactive event you will
  • Hear best practices for easily integrating remote support in your support environment.

  • Learn how best-in-class companies have effectively integrated GoToAssist remote support to achieve lower operating costs, higher service levels and increased customer satisfaction.
  • Find out how GoToAssist session data can be stored automatically in the CRM support case for easy retrieval while meeting all regulations.

For more information or to request a live demonstration, please call 800-372-6207. If you are outside the United States, please call +1-805-690-2340.

Bob Fernekees
Publisher
CRM magazine

John Ragsdale 
VP of Research
SSPA

Terry Holland
Senior Manager of Integration Services
Citrix Online

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