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WEDNESDAY, APRIL 12 - 11:00AM PT / 2:00PM ET
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Customer needs and expectations are evolving as the world changes. Businesses must meet customers where they are, or risk losing them to competitors. Find out how to leverage technology to differentiate your service experience while meeting the needs of today's empowered consumer.
Topics covered will include:
- Organic channels
- Knowledge-driven experiences
- Automation
- Artificial Intelligence (AI)
- Internet of Things (IoT)
REGISTER NOW to join us for this Webinar.
Audio is streamed over the Internet, so turn up your computer speakers! |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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| PRESENTER |
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Stephen Fioretti
Vice President, Product Management
Oracle Service Cloud |
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