Web Events

FREE live Web events produced by destinationCRM.com and CRM magazine.
NOTE: If you use spam filters to protect your inbox, please take a moment right now to add Webinars@infotoday.com and/or the infotoday.com domain to your email address book, spam software white list, or mail system white list. This will help ensure that you receive confirmation messages regarding Web Event registration.

If you have already registered for this event, please click here
If you have not registered for this event, please click here to register and view the archive.

The Keys to Delivering Next-Gen Customer Service

WEDNESDAY, APRIL 12 - 11:00AM PT / 2:00PM ET

Customer needs and expectations are evolving as the world changes. Businesses must meet customers where they are, or risk losing them to competitors. Find out how to leverage technology to differentiate your service experience while meeting the needs of today's empowered consumer.

Topics covered will include:
  • Organic channels
  • Knowledge-driven experiences
  • Automation
  • Artificial Intelligence (AI)
  • Internet of Things (IoT)
REGISTER NOW to join us for this Webinar.

Audio is streamed over the Internet, so turn up your computer speakers!
Bob Fernekees
CRM magazine
Stephen Fioretti
Vice President, Product Management
Oracle Service Cloud
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us