Logo
BodyBGTop
destinationCRM.com Sponsored Content
For information on sponsoring a Best Practices White Paper or other Sponsored Content, Click Here
Best Practices Series   ·   Sponsored Videos

When a major American airline decided to offer 24/7 live sales support as a premium benefit to its corporate customers, the company knew that it had just one shot to get it right.   They chose Metaphor Workforce, a web-based WFM solution hosted by USAN. Unlike the legacy WFM solution, which uses simulation to forecast staffing needs, Metaphor Workforce uses Dynamic Resource Allocation. This more granular approach delivers a much more accurate forecast.  
 
Download NOW  to see how this airline achieved soaring results.

Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us