Survey: Online Shoppers Want Better Delivery and Return Options

Sponsored By: UPS

Retailers that remove obstacles can improve their sales and marketing efforts

What matters most to online shoppers? Hint: It's all about the shopping experience, and that includes shipping and returns. A UPS/comScore survey conducted with more than 3100 online shoppers reveals insights into what makes online shoppers buy more. Learn more about the comScore findings in this White Paper.