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Cloud contact center providers offer a checklist of standard features such as IVR and self-service; inbound, outbound and blended routing; multichannel support and so on. Though the list seems long, it amounts to only table stakes, the minimum offering that decision makers should expect from any credible vendor.  Register now for this webinar. We will go beyond the checklist and discuss top 10 capabilities you need to look for when selecting your cloud contact center.

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