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New Partnership Helps Advertisers Reach College Students

Tue, 23 Apr 2013 12:00:00 GMT

Partnership between On Campus Media and Campus Special gives local brands exposure to more than 11 million students.

Pioneer Content Marketing Firms McMurry and TMG Custom Media Join Forces

Mon, 07 Jan 2013 12:00:00 GMT

Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.

CRM Provider TargetX Unveils Enterprise Solution for Higher Education

Wed, 11 Jul 2012 12:00:00 GMT

The company has launched advancement and student-retention tools to help an industry that is reeling from financial pressures and charges of inefficiency.

National Network of Digital Schools Employs Parature for Multichannel Customer Support

Mon, 16 Apr 2012 12:00:00 GMT

NNDS hopes to improve support for more than 200 customers across the nation and provide greater access to self-service knowledgebase.

TargetX Releases New CRM Tool for College Recruiters

Thu, 15 Mar 2012 12:00:00 GMT

The Spring 2012 version of Student Recruitment Manager features more social and mobile capabilities.

TargetX Launches Social CRM for College Admissions

Wed, 12 Oct 2011 12:00:00 GMT

The newest version of TargetX's SRM introduces social engagement to itd customer relationship management system for college recruiting.

Arizona State Upgrades to Talisma CRM

Mon, 29 Aug 2011 12:00:00 GMT

The new solution promises better outreach to potential students.

Higher Education Increases Marketing

Sat, 16 Apr 2011 02:10:00 GMT

Schools shift focus to generate more inquiries in-house and boost technology investments

Boston University Selects Blackbaud CRM to Enhance Development and Alumni Relations

Wed, 05 Jan 2011 12:00:00 GMT

The solution will help support an upcoming capital campaign and will connect numerous departments across the university to achieve holistic view of constituents.

Learning What to Teach

Tue, 04 Jan 2011 03:54:37 GMT

Identifying a few dropped signals enables Telvista to filter out more of the noise in its agent-training processes.

Schools and Social Media: Pass or Flail

Thu, 23 Dec 2010 12:00:00 GMT

The lessons universities are learning about emerging technologies

Parature Announces Facebook for Parature

Tue, 30 Nov 2010 12:00:00 GMT

Rosetta Stone will be the first company to use Parature's new Facebook application

The Quick and the Dead

Wed, 27 Oct 2010 12:00:00 GMT

The competitive advantage of getting to a lead first.

Learning a Valuable Lesson

Thu, 23 Sep 2010 00:28:45 GMT

Becker Professional Education studies RightNow Technologies' sales and marketing tools.

CRM Is Still All About Location

Sat, 07 Aug 2010 12:00:00 GMT

CRM Evolution '10 ? Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.

Gen. Colin Powell Is Part of the Force

Fri, 27 Nov 2009 12:00:00 GMT

Dreamforce: In a moving speech to a global audience, Colin Powell reinvigorates the need for the purpose-driven individual.

Uncovering the Next Chapter in Predictive Analytics

Sun, 15 Nov 2009 12:00:00 GMT

SPSS Directions '09: A panel discussion with IBM and SPSS executives highlighted continued integration and optimism for the market moving forward.

RightNow Makes Experience Its Mission

Fri, 30 Oct 2009 12:00:00 GMT

RightNow Summit '09: In his opening keynote address, founder and CEO Greg Gianforte outlined the company's plan to rid world of bad experiences.

The Great Data Debate

Tue, 27 Oct 2009 12:00:00 GMT

eMetrics '09: The Web has the potential to change the way companies and consumers interact, but how to make that happen is still up in the air.

Marketing Knows No Age Limit

Tue, 20 Oct 2009 12:00:00 GMT

DMA '09: Members of past generations didn't age ? they simply died. Baby Boomers, on the other hand, are defying that fate -- and if they're demanding more from life, why aren't marketers giving them what they want?

Voice Self-Service to the Rescue

Thu, 01 Oct 2009 12:00:00 GMT

When live agents can't be had, interactive voice response systems may suffice.

CRM, Meet Your Future

Wed, 09 Sep 2009 12:00:00 GMT

Social media and CRM converge at the Wharton School of Business.

RightNow Dives into Deeper Functionality

Fri, 04 Sep 2009 12:00:00 GMT

RightNow Technologies continues to target larger contact centers, with its August '09 edition offering expanded graphical workflow capabilities and trending/analytics features.

CRM Evolution '09: All the Links You Need

Wed, 02 Sep 2009 12:00:00 GMT

CRM Evolution '09: Your one-stop shop for all the news and coverage coming out of CRM magazine's annual conference in New York.

CRM Magazine Announces Winners of 2009 CRM Market Awards

Mon, 24 Aug 2009 12:00:00 GMT

Companies, customers, and industry visionaries honored for successes in the CRM marketplace over the previous 12 months.

IBM to Acquire SPSS for $1.2 Billion

Wed, 29 Jul 2009 12:00:00 GMT

Looking to enhance its business analytics capabilities, Big Blue adds the predictive analytics pioneer to its list of more than a hundred companies acquired in the past decade.

Do You Know Your URLs: The Answers

Wed, 05 Aug 2009 12:00:00 GMT

Think you know the score? Guess again.

Rosetta Stone Gets Fluent in Smarter Selling

Wed, 01 May 2013 12:00:00 GMT

InsideView helps the language learning company uncover new prospects.

IVR Identifies At-Risk Students

Wed, 01 Feb 2012 12:00:00 GMT

Vocantas IVR helps Avila University reach out to students in danger of transferring or dropping out.

CRM Comes to Campus at a Frantic Pace

Wed, 01 Aug 2012 12:00:00 GMT

Colleges and universities are starting to use CRM solutions to manage relationships with students at every stage.