destinationCRM.com RSS Feeds : Travel/Hospitalityhttp://www.destinationCRM.com/rss/rss_feeds.aspxRSS feeds from destinationCRM.com.All Content Copyright 1998-2008, destinationCRM, a Division of Information Today Inc.1440http://www.destinationCRM.comhttp://www.destinationCRM.com/Images/RSSLogo.gifhttp://www.destinationCRM.comBig Data Is Only One Part of the Personalization EquationKelly LiyakasaWed, 22 May 2013 12:00:00 GMTIBM Smarter Commerce speakers tout the importance of the customer.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89792AppSuite Releases Mobile Apps for Customer LoyaltyMon, 20 May 2013 12:00:00 GMTAppSuite unveils version 5.0 of its mobile app and version 3.0 of its customer care portal.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89717Maritz Research Announces Capella RestaurantWed, 24 Apr 2013 12:00:00 GMTThe solution enhances mobile survey response rates and helps restaurants address customer complaints.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89180Why "Helping" Is the New "Selling" for BusinessesKelly LiyakasaThu, 28 Mar 2013 12:00:00 GMTAuthor and strategist shares tips for gaining trust.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88701Medallia and TripAdvisor Partner to Encourage More Online Guest ReviewsFri, 15 Mar 2013 12:00:00 GMTGuests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88432Pioneer Content Marketing Firms McMurry and TMG Custom Media Join ForcesJudith AquinoMon, 07 Jan 2013 12:00:00 GMTMerger to provide clients with expanded content strategy, creation, distribution, and analytics services.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86981New Tracking, Mobile Features Released for simpleview CRMThu, 12 Jul 2012 12:00:00 GMTClients received upgrades to use CRM on mobile devices and build detailed itineraries for familiarization trips and site inspections.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=83756Next IT Releases ActiveAgent for AirlinesTue, 06 Mar 2012 12:00:00 GMTRobust natural language model for airlines speeds virtual-assistant implementation.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=81136SutiSoft Releases SutiCRM-HTue, 06 Mar 2012 12:00:00 GMTSutiCRM-H is a comprehensive on-demand CRM solution designed specifically for the hospitality industry.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=81135Bazaarvoice and Buddy Media Partner to Link Customer Engagement Across the WebWed, 01 Feb 2012 12:00:00 GMTIntegrated social application brings customer conversations about products and services into social media campaigns.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=80355Spotlight Ticket Management Integrates with Salesforce CRMTue, 17 Jan 2012 12:00:00 GMTThe connection provides Salesforce customers with a seamless extension to Spotlight's revenue-driving ticket management solution.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=80016"The Rail" Opens Up Advertising Opportunities for RestaurantsJudith AquinoThu, 05 Jan 2012 12:00:00 GMTViableware's new self-swipe payment offers coupons, apps, too.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79720Bennigan?s Deploys Feedback Tool to Enhance Guest Experiences Thu, 15 Dec 2011 12:00:00 GMTThe restaurant chain reams with Mindshare Technologies to gauge guest service and satisfaction levels.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79423Attensity Launches Analytics for the Hospitality IndustryWed, 09 Nov 2011 12:00:00 GMTNew solution builds on the company's analytics and engagement solutions with industry-specific reports and dashboards.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78821Pegasystems Extends Social Media Capabilities in CPM Solution Leonard KlieTue, 01 Nov 2011 12:00:00 GMTOffering enables organizations to seamlessly monitor, analyze, and act on social media interactions. http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78644CRM365 Launches with Next-Gen Intelligence PlatformLeonard KlieTue, 11 Oct 2011 12:00:00 GMTA new company forms out of Digitas and offers solutions to help companies manage large data collections.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78193TrustYou Acquires ReviewAnalyst, Bringing Social Sentiment Search to the U.S.Wed, 21 Sep 2011 12:00:00 GMTHospitality and restaurant leaders,iIncluding Omni Hotels & Resorts, Best Western Hotels, Starwood Hotels, and Hard Rock Caf?, gain new level Of social media insight.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77841Travelocity Business Unveils Technology Solution to Improve Customer Service Fri, 12 Aug 2011 12:00:00 GMTIntelliTask promises to help travel managers prioritize bookings and saves customers time and money.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77075Children Are the CurrencyMarshall LagerFri, 24 Jun 2011 23:44:00 GMTCourting kids in the experience economyhttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=75978Earning Fans from the Inside OutKelly LiyakasaMon, 01 Jul 2013 12:00:00 GMTIt's not about points or rewards cards.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90145Tablets and Smartphones Transform the In-Store Customer ExperienceJudith AquinoSun, 01 Jan 2012 12:00:00 GMTRetailers hope to give consumers new incentives to shop at brick-and-mortar storeshttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79261Wasserstrom Revs Up Paid SearchJudith AquinoWed, 01 May 2013 12:00:00 GMTWith AdLucent, a restaurant supplier sees gains with Google's Product Listing Ads.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88944CRM Service Awards: Service Elitethe Editors of <i>CRM</i> magazineFri, 01 Mar 2013 12:00:00 GMThttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87682Companies Now Compete on InformationKelly LiyakasaSat, 01 Jun 2013 12:00:00 GMTBusinesses that embrace "being useful" will win out.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89614Social, Local, Mobile Transcend Business SearchesLeonard KlieSat, 01 Jun 2013 12:00:00 GMTConsumers increasingly search for local businesses on mobile devices.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89574SAS Ramps Up High-Performance AnalyticsKelly LiyakasaWed, 02 Jan 2013 00:00:00 GMTPremier Business Leadership Series 2012 foretells the future of big data.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86701Being Hospitable Means Being SocialLeonard KlieThu, 01 Mar 2012 12:00:00 GMTHotel chains open communities to communicate with guests.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=80700Wyndham Hotel Group's Targeted Emails Break RecordsJudith AquinoWed, 01 Feb 2012 12:00:00 GMTMarketing team hones in on members through email messages.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79906Expedia's Corporate Travel Arm Takes an InsideView on SalesKelly LiyakasaSat, 01 Sep 2012 12:00:00 GMTEgencia uses sales intelligence solution to identify opportunities and leads.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=84412Catching up with Your CustomersJudith AquinoSun, 01 Jul 2012 12:00:00 GMTRestaurants struggle to reach their increasingly tech-savvy customers.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=83271