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Snyder</articleauthor:author><pubDate>Fri, 17 May 2013 12:00:00 GMT</pubDate><description>Whatever your industry, keep these three attributes in mind.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89605</link></item><item><title>Real-Time Marketing for a Real-Time World</title><articleauthor:author>Brett Hannath</articleauthor:author><pubDate>Fri, 10 May 2013 12:00:00 GMT</pubDate><description>Boost loyalty and profitability with event-based marketing.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89558</link></item><item><title>ResponseTek Releases a Mobile App</title><pubDate>Thu, 09 May 2013 12:00:00 GMT</pubDate><description>ResponseTek Mobile provides access to comprehensive dashboards, KPIs, and survey results. </description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89512</link></item><item><title>Crafting a Big Data Strategy for Customer Service</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Fri, 03 May 2013 12:00:00 GMT</pubDate><description>Focus on business outcomes driven by information and intelligence.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89425</link></item><item><title>Is the Consumer the New CMO?</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 30 Apr 2013 12:00:00 GMT</pubDate><description>Companies that take a data-centric approach to customer strategies have the advantage.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89338</link></item><item><title>Accenture Suggests Rewarding Customers to Increase Adoption of Mobile Payments</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Fri, 26 Apr 2013 12:00:00 GMT</pubDate><description>A new survey finds that adding financial-management tools and rewarding consumers could increase use of mobile phones as payment devices.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89238</link></item><item><title>Navigating the Data Universe</title><articleauthor:author>Radhika Subramanian</articleauthor:author><pubDate>Fri, 05 Apr 2013 12:00:00 GMT</pubDate><description>Let big data analytics serve as a guide star to business success.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88785</link></item><item><title>Why "Helping" Is the New "Selling" for Businesses</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Thu, 28 Mar 2013 12:00:00 GMT</pubDate><description>Author and strategist shares tips for gaining trust.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88701</link></item><item><title>Flint Adds  Customer Management and Facebook Integration to Its Mobile Payments App</title><pubDate>Thu, 31 Jan 2013 12:00:00 GMT</pubDate><description>The new app gives on-the-go merchants tools to search and take action on customer data, while simplifying Facebook marketing.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87469</link></item><item><title>From Woeful to Wow in Online Customer Engagement</title><articleauthor:author>Anand Subramaniam</articleauthor:author><pubDate>Fri, 25 Jan 2013 12:00:00 GMT</pubDate><description>A journey-based approach for better sales and service.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87346</link></item><item><title>Intel Rolls Out Retail Solutions to Increase Customer Engagement</title><articleauthor:author>Judith Aquino</articleauthor:author><pubDate>Wed, 16 Jan 2013 12:00:00 GMT</pubDate><description>Products include a vending machine that customizes offerings and digital shelf labels.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87168</link></item><item><title>Retailers Remake Store Strategies</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 15 Jan 2013 12:00:00 GMT</pubDate><description>At NRF 2013, major brands say they're rethinking in-store, online purchase behaviors.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87145</link></item><item><title>60 Minutes with The Container Store, Starbucks, and Whole Foods CEOs</title><articleauthor:author>Judith Aquino</articleauthor:author><pubDate>Mon, 14 Jan 2013 12:00:00 GMT</pubDate><description>Leaders weigh in on the economy, government.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87113</link></item><item><title>Measuring a Channel's Marketing Value</title><articleauthor:author>Judith Aquino</articleauthor:author><pubDate>Fri, 01 Feb 2013 12:00:00 GMT</pubDate><description>Marketers look for insights in increasingly complex purchase paths.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87198</link></item><item><title>On the Right Track</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Fri, 01 Feb 2013 12:00:00 GMT</pubDate><description>Survey program from Mindshare resonates with convenience store customers.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87377</link></item><item><title>Family Paint Purveyor Stays in the Black</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Fri, 01 Feb 2013 12:00:00 GMT</pubDate><description>Using SugarCRM, Harper Inc. boosts orders and sales.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87378</link></item><item><title>Product  Placement Goes Interactive</title><articleauthor:author>Judith Aquino</articleauthor:author><pubDate>Fri, 01 Feb 2013 12:00:00 GMT</pubDate><description>Shoppable videos enable users to buy 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GMT</pubDate><description /><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89015</link></item><item><title>Adoption Problems Plague Digital Wallets</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description>Retailers must overcome security, awareness, and integration issues.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88274</link></item><item><title>Price Shapes Satisfaction</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Wed, 01 May 2013 12:00:00 GMT</pubDate><description>In a tight economy, companies must use VoC solutions for price sentiments.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89016</link></item><item><title>Ariba Helps B&amp;H Get Discovered by Quality Buyers</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Sat, 01 Jun 2013 12:00:00 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of &lt;i&gt;CRM&lt;/i&gt; magazine</articleauthor:author><pubDate>Fri, 01 Mar 2013 12:00:00 GMT</pubDate><description /><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87682</link></item><item><title>Required Reading: Building Authentic Customer Connections</title><articleauthor:author>Judith Aquino</articleauthor:author><pubDate>Fri, 01 Mar 2013 12:00:00 GMT</pubDate><description>Welcome to the relationship era.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87745</link></item><item><title>Sign, Seal, and Deliver with E-Signatures</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description>New technology enables companies to close deals faster and satisfy compliance issues?all while cutting costs.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88207</link></item><item><title>How May I Help You, Buddy?</title><articleauthor:author>Marshall Lager</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description>Warm personalized service can clash with professional detachment.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88172</link></item></channel></rss>