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Veeva Systems Announces New Mobile CRM and CLM Solution for Windows 8

Thu, 09 May 2013 12:00:00 GMT

New pharmaceutical industry solutions are optimized for Windows 8's touch-screen interface.

Enabling Social Collaboration with Social Compliance

Fri, 06 Jul 2012 12:00:00 GMT

Monitoring, tracking, and reporting for risk management.

OpenQ Launches Social Enterprise Compliance Suite

Thu, 21 Jun 2012 12:00:00 GMT

Solution lets healthcare, life sciences companies flag, classify, and act on identified risks

Veeva Integrates CRM System with Concur

Thu, 05 Jan 2012 12:00:00 GMT

Companies say double-entry smackdown will improve efficiencies.

Angel and TechnoCom Add Cloud-Based Caller Location to IVR

Wed, 12 Oct 2011 12:00:00 GMT

TechnoCom's LocationSmart technology enhances hosted IVR offering with location intelligence.

VoiceTech Releases ServiceLink-Rx

Wed, 05 Oct 2011 12:00:00 GMT

New communication platform links retail pharmacies to customers.

Duane Reade Installs a Virtual Assistant in Its Newest Store

Thu, 07 Jul 2011 12:00:00 GMT

Next-generation customizable digital signage virtual assistant solution greets customers.

Mzinga Releases Customer Experience Solution

Wed, 27 Apr 2011 12:00:00 GMT

The solution combines many social media and customer service tools in a single offering.

Veeva Systems Launches Integrated Pharma CRM and CLM Solution for the Apple iPad

Tue, 11 Jan 2011 12:00:00 GMT

New Veeva iRep application satisfies the pharmaceutical industry's appetite for the fast-growing computing device.

What's the Most Popular Industry on Social Networks?

Fri, 22 Oct 2010 12:00:00 GMT

A study by Performics and ROI Research indicates that customers are talking all across the social Web ? about brands in verticals ranging from automotive to travel.

Talking the Talk ? Before the Sale

Tue, 05 Oct 2010 12:00:00 GMT

The execution of live chat can make or break the conversion.

Oracle CRM On Demand Turns 18

Wed, 22 Sep 2010 12:00:00 GMT

Oracle OpenWorld '10 ? Day 2: The latest version of the company's software-as-a-service application adds modules for "best-in-class" marketing and business planning as well as a preview of CRM technologies to come.

CRM Is Still All About Location

Sat, 07 Aug 2010 12:00:00 GMT

CRM Evolution '10 ? Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.

American Express, CDW, and Dell Honored for Customer Empowerment

Thu, 29 Jul 2010 12:00:00 GMT

Forrester Customer Experience Forum '10: Forrester Research Unveils its Voice of the Customer Award winners

Pitney Bowes Acquires Portrait Software

Sun, 25 Jul 2010 12:00:00 GMT

In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.

Oracle Releases a Social Services Suite

Wed, 14 Apr 2010 12:00:00 GMT

The mega-vendor makes a handful of CRM announcements and heads into two new verticals.

Let the Customers In

Wed, 31 Mar 2010 12:00:00 GMT

Get customers involved in your decision-making with on-demand enterprise content management.

Cegedim Dendrite Acquires SK&A Information Services to Expand Global Database

Sat, 30 Jan 2010 12:00:00 GMT

The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.

Jive Acquires Filtrbox; Reaches Record Revenue in 2009

Fri, 15 Jan 2010 12:00:00 GMT

The social business software provider buys a social media monitoring company and plans to extend social insight across the entire enterprise.

Healthier Web Sites For All

Mon, 21 Dec 2009 12:00:00 GMT

Site satisfaction calls for improvement as customers increasingly look online for information about their health.

Unica Wants Marketers' Heads in the Cloud

Tue, 03 Nov 2009 12:00:00 GMT

The company's latest on-demand solution looks to ease the challenges online marketers face today.

StayinFront Prescribes an On-Demand Offering

Tue, 27 Oct 2009 12:00:00 GMT

With StayinFront EdgeRx, The vendor diagnoses a new hosted CRM version for its life sciences customers.

SAP Calls on Companies to Embrace "The New Value"

Wed, 21 Oct 2009 12:00:00 GMT

SAP World Tour '09: Morning keynote addresses challenge attendees to take charge ? or risk failure.

Marketing Knows No Age Limit

Tue, 20 Oct 2009 12:00:00 GMT

DMA '09: Members of past generations didn't age ? they simply died. Baby Boomers, on the other hand, are defying that fate -- and if they're demanding more from life, why aren't marketers giving them what they want?

Here's to Your e-Health

Wed, 23 Sep 2009 12:00:00 GMT

Why consumers need to examine the full story on Electronic Health Record privacy.

CRM Evolution '09: All the Links You Need

Wed, 02 Sep 2009 12:00:00 GMT

CRM Evolution '09: Your one-stop shop for all the news and coverage coming out of CRM magazine's annual conference in New York.

CRM Magazine Announces Winners of 2009 CRM Market Awards

Mon, 24 Aug 2009 12:00:00 GMT

Companies, customers, and industry visionaries honored for successes in the CRM marketplace over the previous 12 months.

Your Marketing Campaign Needs a Second Opinion

Wed, 05 Aug 2009 12:00:00 GMT

Alternative communication channels in healthcare marketing.

Do You Know Your URLs: The Answers

Wed, 05 Aug 2009 12:00:00 GMT

Think you know the score? Guess again.

Do You Know Your URLs?

Wed, 05 Aug 2009 12:00:00 GMT

Not every marketing effort includes a campaign-specific Web address -- but some of the ones that do aren't doing a very good job of connecting to the main brand.