http://www.destinationCRM.com/rss/rss_feeds.aspxRSS feeds from destinationCRM.com.All Content Copyright 1998-2008, destinationCRM, a Division of Information Today Inc.1440http://www.destinationCRM.com/Images/RSSLogo.gifhttp://www.destinationCRM.comKelly LiyakasaTue, 21 May 2013 12:00:00 GMTDebuts IBM Watson Engagement Advisor for omnichannel support.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89759Judith AquinoMon, 07 Jan 2013 12:00:00 GMTMerger to provide clients with expanded content strategy, creation, distribution, and analytics services.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86981Wed, 05 Dec 2012 12:00:00 GMTMoxie's starter kit is designed to help healthcare insurance providers deliver superior customer care experiences in response to the Affordable Care Act.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86545Thu, 15 Nov 2012 12:00:00 GMTMultichannel customer communications platform enables organizations to mitigate risks and meet compliance requirements.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86207Kelly LiyakasaTue, 21 Aug 2012 12:00:00 GMTSolution provides foundation for better tracking of customer identity data.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=84489Kelly LiyakasaTue, 07 Aug 2012 12:00:00 GMTEnterprise application providers call ERP, CRM solutions "complementary."http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=84227Kelly LiyakasaTue, 31 Jul 2012 12:00:00 GMTSoftware update includes industry-specific capabilities for life sciences, financial services, and more.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=84075Thu, 12 Jul 2012 12:00:00 GMTRetailers lead all verticals with social media investmentshttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=83744Kelly LiyakasaThu, 21 Jun 2012 12:00:00 GMTSolution lets healthcare, life sciences companies flag, classify, and act on identified riskshttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=83337Leonard KlieTue, 21 Feb 2012 12:00:00 GMTThe company introduces collaboration solutions to improve care coordination, patient interaction, and remote/home-based patient care.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=80797Kelly LiyakasaThu, 05 Jan 2012 12:00:00 GMTCompanies say double-entry smackdown will improve efficiencies.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79725Kelly LiyakasaThu, 29 Dec 2011 12:00:00 GMTBiotech firm touts improved efficiency, distribution through transition.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=79643Wed, 02 Nov 2011 12:00:00 GMTGC1's hosted cloud-based dialer platform offers new features to improve agent productivity.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78657Leonard KlieTue, 01 Nov 2011 12:00:00 GMTOffering enables organizations to seamlessly monitor, analyze, and act on social media interactions. http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78644Mon, 03 Oct 2011 12:00:00 GMTVoice application provides automated customer service for multiple health-benefits programs.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78009Brittany FarbSat, 01 Oct 2011 12:00:00 GMTBeth Fagan creates a corporate brand for Missouri Baptist Medical Centerhttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77680David MyronSat, 01 Oct 2011 12:00:00 GMTResponding in a way that is mutually beneficial to a company and its customers applies across the enterprisehttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77687Brittany FarbThu, 01 Sep 2011 12:00:00 GMT"Tremendous" buying power is shown by this critical audience for marketershttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77070Paul HymanSat, 01 Oct 2011 12:00:00 GMTIBM Business Analytics is not only empowering physicians to rate their performance but also teaching them how to improve ithttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77684Brittany FarbSat, 01 Oct 2011 12:00:00 GMTYouBeauty enlists Extole to launch a social media campaignhttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77685Brittany FarbSat, 01 Oct 2011 12:00:00 GMThttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77681Leonard KlieSat, 01 Oct 2011 12:00:00 GMTThe insurer's virtual assistant engages more than 2 million chats, helping ferret out information on benefits, costs, and morehttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=77682the Editors of <i>CRM</i> magazineFri, 01 Mar 2013 12:00:00 GMThttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87721Leonard KlieWed, 02 Jan 2013 00:00:00 GMTCompanies concerned about data security have more hybrid (public and private) cloud computing options.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=86724Michele MastersonMon, 01 Jul 2013 12:00:00 GMTThis article was previously published in Speech Technology (Summer 2013). Click here to read the full article.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90157Kelly LiyakasaSat, 01 Jun 2013 12:00:00 GMTBusinesses that embrace "being useful" will win out.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89614Brittany FarbWed, 02 Nov 2011 12:00:00 GMTMaterials of this color might be counterproductive for breast cancer awareness, a study findshttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78110Lior ArussyWed, 02 Nov 2011 12:00:00 GMTStop treating them like children and open a dialoguehttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=78083Leonard KlieTue, 25 Sep 2012 12:00:00 GMTTalkRx keeps a small, family-owned drugstore chain competitive with national rivals.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=85136Leonard KlieFri, 01 Jun 2012 12:00:00 GMTProviders struggle in an industry undergoing massive change.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=82573