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Yourvexel</articleauthor:author><pubDate>Fri, 17 May 2013 12:00:00 GMT</pubDate><description>Mobile solutions serve both sales reps and management.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89677</link></item><item><title>Xactly Eyes Broader Enterprise Incentive Management</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Thu, 16 May 2013 12:00:00 GMT</pubDate><description>Company launches Xactly Objectives solution.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89678</link></item><item><title>Intelliverse and Cincom Partner on Multichannel Contact Center Solution</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Fri, 10 May 2013 12:00:00 GMT</pubDate><description>Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89566</link></item><item><title>InvisibleCRM Partners with SAP on Enhanced Integration and Interfaces</title><pubDate>Fri, 10 May 2013 12:00:00 GMT</pubDate><description>Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using SAP CRM.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89564</link></item><item><title>Veeva Systems Announces New Mobile CRM and CLM Solution for Windows 8</title><pubDate>Thu, 09 May 2013 12:00:00 GMT</pubDate><description>New pharmaceutical industry solytions are optimized for Windows 8's touch-screen interface.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89514</link></item><item><title>Social Media Amplifies the Customer Experience</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Thu, 02 May 2013 12:00:00 GMT</pubDate><description>To be successful, identify goals and stakeholders, and execute on strategy.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89402</link></item><item><title>8x8 Upgrades Virtual Contact Center </title><pubDate>Mon, 29 Apr 2013 12:00:00 GMT</pubDate><description>New features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89262</link></item><item><title>Achieve the Benefits of Agile Selling</title><articleauthor:author>Yusuf Tayob</articleauthor:author><pubDate>Fri, 26 Apr 2013 12:00:00 GMT</pubDate><description>Focus on the fundamentals across marketing, sales, and service.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89164</link></item><item><title>Understand the BI Maturity Model to Improve Your CRM Implementation</title><articleauthor:author>Peter LePine</articleauthor:author><pubDate>Fri, 19 Apr 2013 12:00:00 GMT</pubDate><description>A four-stage approach to help you deliver on your customers' requirements.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89079</link></item><item><title>KANA Software Goes After "Transformational" Enterprise Deployments</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 16 Apr 2013 12:00:00 GMT</pubDate><description>KANA Enterprise tailored for omnichannel customer experience.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89020</link></item><item><title>Get the Full Picture</title><articleauthor:author>Tanner Shamrock</articleauthor:author><pubDate>Fri, 12 Apr 2013 12:00:00 GMT</pubDate><description>Four best practices for achieving a holistic customer view.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88933</link></item><item><title>Customers Expect Companies to "Know" Them</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 09 Apr 2013 12:00:00 GMT</pubDate><description>SugarCRM CEO says buyers have changed, and so must companies.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88910</link></item><item><title>Salesforce.com Launches Platform Mobile Services</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 09 Apr 2013 12:00:00 GMT</pubDate><description>Weds mobile frameworks and customer data to jumpstart enterprise app development.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88890</link></item><item><title>Culture Plays a Key Role in Customer Relationships</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Tue, 02 Apr 2013 12:00:00 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E-Signatures</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description>New technology enables companies to close deals faster and satisfy compliance issues?all while cutting costs.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88207</link></item><item><title>Are We Too Connected?</title><articleauthor:author>David Myron</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description /><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88213</link></item><item><title>A Call for B2C Treatment in a B2B World</title><articleauthor:author>Woody Driggs</articleauthor:author><pubDate>Mon, 01 Apr 2013 12:00:00 GMT</pubDate><description>Take time to re-examine your business practices.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88183</link></item></channel></rss>