destinationCRM.com RSS Feeds : SMB/Mid-market CRMhttp://www.destinationCRM.com/rss/rss_feeds.aspxRSS feeds from destinationCRM.com.All Content Copyright 1998-2008, destinationCRM, a Division of Information Today Inc.1440http://www.destinationCRM.comhttp://www.destinationCRM.com/Images/RSSLogo.gifhttp://www.destinationCRM.comZurmo Releases Open-Source CRM 2.0Tue, 18 Jun 2013 12:00:00 GMTThe new release adds salesforce and marketing automation features and reporting.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90299ClickFuel Releases Mobile App for SMB CustomersMaria MinskerMon, 17 Jun 2013 12:00:00 GMTSolution enables real-time lead tracking and management.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90277InsightSquared Raises $8 Million for SMB Sales AnalyticsKelly LiyakasaTue, 04 Jun 2013 12:00:00 GMTCompany wants to offer a "consumer, Web-grade" analytical experience.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90026Avaya Releases Outbound Solution for Midsized Contact CentersMon, 03 Jun 2013 12:00:00 GMTAvaya Outbound Contact Express provides a pre-integrated solution for proactive customer experience management.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90001Optify Offers "Light but Dynamic" CRM Solution for SMBsMaria MinskerWed, 29 May 2013 12:00:00 GMTSoftware provider extends Optify Connect to small and mid-sized businesses.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89891Intelliverse and Cincom Partner on Multichannel Contact Center SolutionLeonard KlieFri, 10 May 2013 12:00:00 GMTIntegrates voice, chat, email, fax, and customer systems into a single unified agent desktop.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89566Veeva Systems Announces New Mobile CRM and CLM Solution for Windows 8Thu, 09 May 2013 12:00:00 GMTNew pharmaceutical industry solutions are optimized for Windows 8's touch-screen interface.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89514Insightly Brings CRM, Project Management to Android Devices Tue, 07 May 2013 12:00:00 GMTFree application for small businesses extends mobile connectivity to Android tablets and smartphones.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89475X2CRM Ships Its Latest ReleaseThu, 02 May 2013 12:00:00 GMTVersion 3.0 includes new marketing automation workflow designer, sales quotations, and invoicing.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=894108x8 Upgrades Virtual Contact Center Mon, 29 Apr 2013 12:00:00 GMTNew features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89262Zurmo Adds Functionality to Its Open-Source CRMThu, 25 Apr 2013 12:00:00 GMTAdvanced reporting, workflow, marketing automation, and mobile access are added to version 1.5.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=8921444ounces Absorbs Big Data Predictive Analytics Arm Of ForetelligentFri, 19 Apr 2013 12:00:00 GMTThe Foredeus acquisition brings big data and integrated marketing communications together.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89097Zoho Fortifies Zoho CRMWed, 27 Mar 2013 12:00:00 GMTBCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88650Soffront Adds Scheduling Module to Its CRM Wed, 27 Mar 2013 12:00:00 GMTThe new tool helps service organizations schedule employee and equipment for work orders.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88634From Crisis to OpportunityBrad SmithFri, 22 Mar 2013 12:00:00 GMTSix steps to putting a positive spin on a potential business disaster.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88498Microsoft Wants to Take CRM Everywhere Leonard KlieWed, 20 Mar 2013 12:00:00 GMTThe company's stated goal is to support business users wherever they are and on whatever devices they're using.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88545Alcatel-Lucent Pairs with Altitude Software for CRM SolutionTue, 19 Mar 2013 12:00:00 GMTOpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88512Interactive Intelligence Launches Cloud Solution for Small Contact CentersLeonard KlieMon, 18 Mar 2013 12:00:00 GMTCaaS Small Center is geared for contact centers with fewer than 50 agents.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88462Salesforce.com Customers Get Access to Predictive OffersKelly LiyakasaThu, 14 Mar 2013 12:00:00 GMTKXEN puts predictive analytics in the cloud for business users.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88409Leads360 Launches Express Solution for SMBsKelly LiyakasaTue, 05 Mar 2013 12:00:00 GMTSolution helps prioritize leads and follow-up action.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88197Sage Sells Its ACT! and SalesLogix LinesLeonard KlieFri, 15 Feb 2013 12:00:00 GMTThe move represents an effort to divest itself of non-core solutions.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87769Open-Source CRM Project X2CRM Releases Version 2.8Mon, 11 Feb 2013 12:00:00 GMTThe new release introduces sales and marketing automation features for small businesses.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87636Ontraport Scales Sales and Marketing Automation for SMBsKelly LiyakasaTue, 05 Feb 2013 12:00:00 GMTUpdates workflows, payments, and lead tracking abilitieshttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87549SAS Rolls Out Visual Analytics for Work Groups and Midsized BusinessesJudith AquinoMon, 04 Feb 2013 12:00:00 GMTSelf-service option includes analytics, reporting, and visualization capabilities.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87528Family Paint Purveyor Stays in the BlackKelly LiyakasaFri, 01 Feb 2013 12:00:00 GMTUsing SugarCRM, Harper Inc. boosts orders and sales.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87378CRM Comes to the RescueDavid MyronWed, 01 May 2013 12:00:00 GMThttp://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89015Screaming for a Good, Fundamental Customer ExperienceBrent LearyMon, 01 Jul 2013 12:00:00 GMTSometimes the fun, shiny objects are just the cherry on top.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90104SMB Mobile Adoption Is on a Fast TrackLeonard KlieMon, 01 Jul 2013 12:00:00 GMTSixty-eight percent will increase mobile spending in the next year.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=90131SMBs Seek Enterprise-Class Predictive AnalyticsKelly LiyakasaFri, 01 Mar 2013 12:00:00 GMTSimple and adaptive solutions can reduce costs and improve profitability for small companies.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=87731Cultivate a New Approach to Business and Customer EngagementBrent LearyMon, 01 Apr 2013 12:00:00 GMTTo meet expectations, try being FAIR.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88173