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software helps Outlook users organize contacts, manage sales leads across PC, mobile, and tablet devices.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89715</link></item><item><title>Traackr and Nimble Partner to Close the Loop on Influencer Marketing</title><pubDate>Thu, 16 May 2013 12:00:00 GMT</pubDate><description>Integration between the two platforms enables marketers to create, manage, and build relationships with social media influencers.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89658</link></item><item><title>TeamSupport Launches Integration with Salesforce CRM  </title><pubDate>Wed, 15 May 2013 12:00:00 GMT</pubDate><description>Customer and case data can now flow seamlessly between the two applications.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89629</link></item><item><title>Silverpop Launches Email Insights Application  </title><pubDate>Tue, 14 May 2013 12:00:00 GMT</pubDate><description>Integration with Litmus allows marketers to deliver targeted content based on customer preferences.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89611</link></item><item><title>[24]7 Acquires Social Commerce Firm Shopalize</title><pubDate>Tue, 14 May 2013 12:00:00 GMT</pubDate><description>Acquisition adds social commerce capabilities to help deliver omnichannel customer experiences.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89607</link></item><item><title>InvisibleCRM Partners with SAP on Enhanced Integration and Interfaces</title><pubDate>Fri, 10 May 2013 12:00:00 GMT</pubDate><description>Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using SAP CRM.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89564</link></item><item><title>Intelliverse and Cincom Partner on Multichannel Contact Center Solution</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Fri, 10 May 2013 12:00:00 GMT</pubDate><description>Integrates voice, chat, email, fax, and customer systems into a single unified agent desktop.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89566</link></item><item><title>Veeva Systems Announces New Mobile CRM and CLM Solution for Windows 8</title><pubDate>Thu, 09 May 2013 12:00:00 GMT</pubDate><description>New pharmaceutical industry solytions are optimized for Windows 8's touch-screen interface.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89514</link></item><item><title>SoundBite Communications Releases DecisionPoint Analytics to Optimize Customer Experience  </title><pubDate>Tue, 07 May 2013 12:00:00 GMT</pubDate><description>Campaign analytics solution provides real-time, actionable business intelligence to improve response rates, reduce communications costs, and increase ROI.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89471</link></item><item><title>KANA Announces Latest Email Response Management Release </title><pubDate>Tue, 07 May 2013 12:00:00 GMT</pubDate><description>The contact center solution incorporates text analytics.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89464</link></item><item><title>EPM Live Releases Salesforce App</title><pubDate>Thu, 02 May 2013 12:00:00 GMT</pubDate><description>The new app integrates workflow capabilities into Salesforce.com's CRM system.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89411</link></item><item><title>Mood Media Launches Location-Based Mobile Marketing Technology  </title><pubDate>Wed, 01 May 2013 12:00:00 GMT</pubDate><description>New technology recognizes when customers are on location and activates a store's existing mobile app to help retailers combat showrooming.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89360</link></item><item><title>Intelliverse Integrates IntelliConnection Calling App into Salesforce.com</title><pubDate>Wed, 01 May 2013 12:00:00 GMT</pubDate><description>The integration unites two sales prospecting tools to increase sales activity and lead conversion.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89359</link></item><item><title>Moxie Blends Social Collaboration with Knowledge Management</title><articleauthor:author>Kelly Liyakasa</articleauthor:author><pubDate>Wed, 01 May 2013 12:00:00 GMT</pubDate><description>Product launch combines search, social customer support, and automated workflows.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89365</link></item><item><title>collab9 Selects Calabrio for Its Cloud-Based Communications Solution</title><pubDate>Wed, 01 May 2013 12:00:00 GMT</pubDate><description>The deal integrates Calabrio's workforce optimization into collab9's hosted voice, video, Web conferencing, messaging, mobility, and customer care applications on one platform.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89364</link></item><item><title>HP Pairs with Avaya for Cloud Contact Center Solutions</title><pubDate>Tue, 30 Apr 2013 12:00:00 GMT</pubDate><description>New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89298</link></item><item><title>NewVoiceMedia Launches ContactWorld for Sales and Marketing  </title><pubDate>Tue, 30 Apr 2013 12:00:00 GMT</pubDate><description>The new solution integrates with Salesforce.com to provide insight into sales activities.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89304</link></item><item><title>PossibleNOW Partners with Responsys on New Offering</title><pubDate>Tue, 30 Apr 2013 12:00:00 GMT</pubDate><description>MyPreferences technology will integrate with the Responsys platform to deliver Interact Preference, Responsys' new offering for unifying customer preferences across marketing channels.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89296</link></item><item><title>8x8 Upgrades Virtual Contact Center </title><pubDate>Mon, 29 Apr 2013 12:00:00 GMT</pubDate><description>New features in Version 7.1 include enhanced CRM integration, tighter security, new administrator controls, and a new agent interface.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89262</link></item><item><title>Gainsight Releases Growth Management Module</title><pubDate>Thu, 25 Apr 2013 12:00:00 GMT</pubDate><description>The new module leverages big data to increase renewal and up-sell for recurring revenue companies.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89218</link></item><item><title>PROS to Offer SAP HANA with Its Big Data Application for Sales</title><pubDate>Thu, 25 Apr 2013 12:00:00 GMT</pubDate><description>The company expands its partnership with SAP to enable real-time analysis of sales efforts.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89212</link></item><item><title>MicroStrategy Updates Its Analytics Offering</title><pubDate>Wed, 24 Apr 2013 12:00:00 GMT</pubDate><description>Version 9.3.1 delivers enhanced visual data discovery, advanced big data analytics, and mobile app upgrades.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89187</link></item><item><title>FirstRain Expands Analytics Actions for Salesforce.com</title><pubDate>Wed, 24 Apr 2013 12:00:00 GMT</pubDate><description>New sales productivity tool combines advanced analytics with tasking feature.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89181</link></item><item><title>Ifbyphone Integrates with Google Universal Analytics</title><pubDate>Mon, 22 Apr 2013 12:00:00 GMT</pubDate><description>Voice-based marketing automation platform adds critical call tracking data piece to marketing analytics puzzle.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89115</link></item><item><title>PowerObjects Releases PowerMap for Microsoft Dynamics CRM </title><pubDate>Mon, 22 Apr 2013 12:00:00 GMT</pubDate><description>PowerMap gives users a visual representation of addresses associated with any Dynamics CRM record.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89112</link></item><item><title>Yellowfin Launches Android App for Mobile BI  </title><pubDate>Fri, 19 Apr 2013 12:00:00 GMT</pubDate><description>The new app is based on the HTML5 platform.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89099</link></item><item><title>44ounces Absorbs Big Data Predictive Analytics Arm Of Foretelligent</title><pubDate>Fri, 19 Apr 2013 12:00:00 GMT</pubDate><description>The Foredeus acquisition brings big data and integrated marketing communications together.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89097</link></item><item><title>InsightsOne Launches Predictive Intelligence Marketing Workspace</title><pubDate>Mon, 15 Apr 2013 12:00:00 GMT</pubDate><description>The new solution brings predictive analytics to marketing initiatives.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89004</link></item><item><title>Microsoft Opens Up at Convergence</title><articleauthor:author>Leonard Klie</articleauthor:author><pubDate>Sat, 01 Jun 2013 12:00:00 GMT</pubDate><description>Company comes out of its cocoon to help customers get the most value from IT investments.</description><link>http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89613</link></item></channel></rss>