destinationCRM.com RSS Feeds : Analyticshttp://www.destinationCRM.com/rss/rss_feeds.aspxRSS feeds from destinationCRM.com.All Content Copyright 1998-2008, destinationCRM, a Division of Information Today Inc.1440http://www.destinationCRM.comhttp://www.destinationCRM.com/Images/RSSLogo.gifhttp://www.destinationCRM.comD&B Releases Hoovers Analytics Product Thu, 23 May 2013 12:00:00 GMTSolution expands big business insight to smaller organizations.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89808SDL Launches Social Customer Analytics FrameworkKelly LiyakasaThu, 23 May 2013 12:00:00 GMTMeasures customer, brand, product sentiment based on myriad factors.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89827ClickTale Touch Reveals How Mobile Device Users Engage with Web SitesWed, 22 May 2013 12:00:00 GMTNew app gives insight into mobile device users' every tap, touch, pinch, or scroll.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89783Big Data Is Only One Part of the Personalization EquationKelly LiyakasaWed, 22 May 2013 12:00:00 GMTIBM Smarter Commerce speakers tout the importance of the customer.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89792Verint Introduces Business Impact SolutionsWed, 22 May 2013 12:00:00 GMTNew offerings look to help operations and customer service executives maximize revenue, customer loyalty, and cost containment.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89781CallCopy Introduces Insight Performance Management Application Wed, 15 May 2013 12:00:00 GMTInsight uses big data and analytics to uncover business intelligence.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89625Verint Adds to Its VoC SolutionWed, 15 May 2013 12:00:00 GMTUnified dashboards and mobile additions deliver cross-channel analytics.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89624Lattice Engines Adds Functionality to salesPRISMWed, 15 May 2013 12:00:00 GMTNew release of Lattice's big data analytics platform tells sales and marketing which product to sell to which customer at the optimal time.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89623Customer Service Is the Only Metric That MattersLeonard KlieWed, 15 May 2013 12:00:00 GMTInteractions panelists say customers should be the center of all that happens in the contact center.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89651SAP Furthers Push into Cloud-Based, Predictive SolutionsKelly LiyakasaWed, 15 May 2013 12:00:00 GMTAnnounces new people, customer, money, and supplier strategy.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89641ForeSee Launches SessionReplay for Mobile Tue, 14 May 2013 12:00:00 GMTThe solution brings visitor feedback to life with video replays of real mobile sessions.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89608Using Data for a Personalized Customer ExperienceKelly LiyakasaTue, 14 May 2013 12:00:00 GMTSAP says it can fuel "business-to-business-to-consumer" interactions.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89610SoundBite Communications Releases DecisionPoint Analytics to Optimize Customer Experience Tue, 07 May 2013 12:00:00 GMTCampaign analytics solution provides real-time, actionable business intelligence to improve response rates, reduce communications costs, and increase ROI.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89471KANA Announces Latest Email Response Management Release Tue, 07 May 2013 12:00:00 GMTThe contact center solution incorporates text analytics.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89464ForeSee Introduces the Word-of-Mouth Index (WoMI)Mon, 06 May 2013 12:00:00 GMTThe index distinguishes between promoter and detractors and active and passive participants.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89449Alteryx Unveils Free Instant Line-of-Business AnalyticsMon, 06 May 2013 12:00:00 GMTNew Project Edition of Alteryx Strategic Analytics provides a way to drive data blending and analytic results.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89448Crafting a Big Data Strategy for Customer ServiceKelly LiyakasaFri, 03 May 2013 12:00:00 GMTFocus on business outcomes driven by information and intelligence.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89425FICO Offers Social and Mobile Services in New FICO Analytic CloudFri, 03 May 2013 12:00:00 GMTApp developers, business users, and FICO partners can create, customize, and deploy analytic services featuring real-time, mobile customer engagement.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89427Moxie Blends Social Collaboration with Knowledge ManagementKelly LiyakasaWed, 01 May 2013 12:00:00 GMTProduct launch combines search, social customer support, and automated workflows.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89365collab9 Selects Calabrio for Its Cloud-Based Communications SolutionWed, 01 May 2013 12:00:00 GMTThe deal integrates Calabrio's workforce optimization into collab9's hosted voice, video, Web conferencing, messaging, mobility, and customer care applications on one platform.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89364HP Pairs with Avaya for Cloud Contact Center SolutionsTue, 30 Apr 2013 12:00:00 GMTNew Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89298SAS Looks to Answer Complex Data-Driven QuestionsKelly LiyakasaMon, 29 Apr 2013 12:00:00 GMTOverhauls Customer Intelligence suite, debuts enhanced visualization.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89287Lithium Enhances Social Customer Experience PlatformKelly LiyakasaThu, 25 Apr 2013 12:00:00 GMTLaunches Social Intelligence analytics product, expands partner communities.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89219Gainsight Releases Growth Management ModuleThu, 25 Apr 2013 12:00:00 GMTThe new module leverages big data to increase renewal and up-sell for recurring revenue companies.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89218The 360-Degree View Must Go FurtherLeonard KlieWed, 01 May 2013 12:00:00 GMTCompetitive advantage requires a multidimensional view of customers.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89017Executive Demand for Data Analysis GrowsKelly LiyakasaSat, 01 Jun 2013 12:00:00 GMTCEOs re-evaluate enterprise roles, strategies to tie analytics to business values.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89606Price Shapes SatisfactionLeonard KlieWed, 01 May 2013 12:00:00 GMTIn a tight economy, companies must use VoC solutions for price sentiments.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89016Predictive Analytics: The Futurists' FormulaKelly LiyakasaWed, 01 May 2013 12:00:00 GMTUnlock customer insights that increase sales.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89012Unlock Growth with Agile SellingRobert WollanNaveen JainMichael HealdWed, 01 May 2013 12:00:00 GMTValuable takeaways from leading-practice companies.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88945Rosetta Stone Gets Fluent in Smarter SellingKelly LiyakasaWed, 01 May 2013 12:00:00 GMTInsideView helps the language learning company uncover new prospects.http://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=88942