Analytics: Data-Driven Relationships for Better Customer Experiences

Sponsored By: Convergys, Sisense and TrustSphere

2017 is the year that customer experience analytics jumps into the mainstream propelled by its promise of success.

When it comes to data, one thing is certain: It’s far easier to collect than to analyze.

This Best Practices installment offers three very important guides for success: How to build a Customer Experience Analytics Framework, How to Budget for a Business Intelligence initiative, and, How to Use Relationship Analytics to Improve Sales Effectiveness.

Download and you will receive:

• 5 Tips for Creating A CX Analytics Framework: Making Sense of an Evolving Industry from Convergys

• How to Build Business Intelligence Software into Your 2017 Budget from Sisense

• Using Applied Relationship Analytics to Improve Sales Effectiveness from TrustSphere

Make sure your CX programs are guided by CX Analytics in 2017!