2015 Contact Center Innovations
Sponsored By: Interactive Intelligence, SAP, 3CLogic and Genesys
There are few customer-facing areas in an organization that boast as much innovation as a contact center.
DOWNLOAD the FREE special section from CRM magazine and you will receive four concise recommendations for improving your contact center and your customers’ experiences.
- Reinventing Customer Engagement Once Again
Interactive Intelligence - Contact Center Innovations: Working Towards Great Omni-Channel Customer Experience
SAP - 3 Simple Steps To An Innovative Contact Center
3CLogic - The Omnichannel Desktop: Innovation In Managing Customer Journeys
Genesys