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June 16, 2008

CRM Featured Articles

NetSuite Inhales OpenAir

The popular on-demand CRM vendor puts its cash to good use in snatching up professional services automation developer OpenAir.

Roar of the Market

Attensity's new Market Voice solution strives to harvest customer insight from both direct and indirect channels.

An End to Information Chaos

Driving Innovation '08: Verint Systems CEO and President Dan Bodner says that merely collecting intelligence is worthless without being able to properly utilize the data.

Building on BI with Predictive Analytics

Information Builders Summit '08: Information Builders strengthens its WebFOCUS platform, delivering on cost-effectiveness and demands for analytics.

Viewpoints

Disbanding the Change-Prevention Committee

Those who resist innovation may doom it.

Case Studies

Awana Hears a SaaS Sermon

An international youth ministry gets the CRM it needs, integrated with the enteprise resource planning system it knows.