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October 05, 2015

CRM Across the Wire
Offerpop Integrates with Instagram Ads API
The integration of Offerpoip with Instagram Ads API allows brands to incorporate user-generated content into their Instagram marketing efforts.
StratusLIVE Releases Constituent Analytics for Nonprofits
Latest enhancement to the cloud-based nonprofit CRM software delivers at-a-glance donor cultivation data.
inContact Upgrades Cloud Customer Interaction Platform and Powers New RingCentral Contact Centre
The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
NICE Updates Fizzback Voice of the Customer Solution
The latest version of NICE Fizzback provides greater visibility into customer experiences.
Vision-e Updates It eCoach Sales Training Platform
eCoach's enhanced features lets sales reps build sales scripts with intricate dependency questions and statements.
InsightSquared Releases Real-Time Deal Notification App
Free iOS and Android mobile app pushes deal closing alerts to sales leaders as soon as they happen.
VisualIQ Adds to Its IQ Intelligence Suite
IQ Envoy for Branding and TV Attribution help marketers measure and optimize branding efforts.
CRM Featured Articles
Datarista Offers Full-Featured Platform-as-a-Service to Data Providers
Data can be conveyed to cloud-based platforms through one all-encompassing integration point.
Front Office
Are Banks Too Big To Care?
Financial institutions should figure out a way to appropriately compensate disgruntled customers.
Magazine Features
Navigating Big Data for Big Profits
How companies should choose it, when they should lose it, and why they should take cues from it

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