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January 21, 2015

Case Studies
Canon Connects with Fans via Lithium's Social Solutions
The social community platform has become an effective customer service tool.
CRM Across the Wire
Widen Expands Media Collective for Marketing Content
Version 8.0 of the Widen Media Collective digital asset management system lets marketers manage, deploy, and analyze content.
Maximizer CRM Launches French Edition
Maximizer CRM 2015 is adapted to support Canadian French.
Lander Partners with Marketo for Web Lead Capture
The integration allows users to create forms to capture leads from landing pages.
Open Source Strategies Releases Opentaps CRM2
The new product connects to Magento for online stores.
ProTrak Releases Advantage CRM Version 10.0
User-inspired enhancements include a new interface, expanded audit trail and filtering, and a new licensing option.
Oracle Releases Oracle Voice for Sales Cloud
Oracle Voice is a mobile, speech-enabled virtual assistant for salespeople on the go. (Featured on SpeechTechMag.com.)
CRM Featured Articles
EasyAsk Releases Voice Shopper
New EasyAsk Voice Shopper lets customers query e-commerce sites with their voices. (Originally appeared on SpeechTechMag.com)
Customer Experience
The Bright Future of the Internet of Things
Today's innovations are only the beginning.
The Psychology of Loyalty
What every small business owner needs to know.

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