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October 08, 2014

CRM Across the Wire
ComputerSupport.com Merges with VP Solutions
The managed IT and cloud services providers will combine to add market scope.
Deutsche Telekom and SugarCRM Sign Reseller Deal
Deutsche Telekom's T-Systems unit will resell SugarCRM's solution as a hosted cloud service.
OpenMarket Releases Mobile Messaging Solutions
Mobile Engagement Platform offers businesses a new way to reach customers on mobile devices.
CRM Featured Articles
AgilOne Updates Predictive Marketing Cloud
New capabilities include Revenue Finder and Turnkey Actions.
Customer Experience
The True Price of Channel Optimization
Why meeting your customers where they prefer is key to your business survival.
Magazine Features
Mobile Wallet Building Blocks Slowly Take Shape
Emerging technology promises to overhaul the payment process, but first it must overcome myriad technical and logistical obstacles.
5 Reasons Your CRM Is Failing (and What You Can Do About It)
Don't let these common, but fixable, obstacles stand in the way of CRM success.

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